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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Dearborn, MI 48124 on 03/04/21

Overall Rating:

4.8  out of 5
Our Overall Service

Exceeded my expectations because of your policy and Ryan and Crew

Call Representative

Always efficient and informative

Sales Process

Not sure if this is the city or not, but all went smooth without incident

Our Installation Crew

I would give Ryan, Gage and Danny a 10 for their hard work during the coldest of days in 2021 along with a huge snowfall. Their prep to do the job correctly with added extensions, was appreciated and noticed that they have a great work ethic. Even in extreme conditions.

The Cleanup Process

Ryan and Gage made certain the Gas meter was appropriate, went the extra mile and graded and seeded very thoroughly.

What made you choose our company:

I saw the great reviews, asked around and because you did not charge extra for unknown depths (Thank Goodness in our case) I thought your pricing was fair. Before my job was complete, I referred you to my sister, and felt that your company treated us fairly and our Team with Ryan in the lead was the most important aspect. I will try to do a google review of satisfaction in the next week or so as Gage did a fantastic and thorough job as his apprentice and Danny worked very hard as well in extreme weather conditions along with the challenges with this job on Outer Drive in Dearborn. I am confident of moving in with a Firm Foundation in our home. GREAT Job! Sincerely, Laura Smith

Company's Response:

Thank you so much, Laura! We appreciate your business, and we are so happy we could exceed your expectations! I will pass on the kind comments to the crew :)

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