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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Grosse Pointe, MI 48230 on 07/30/21

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

I chose you because of Chuck, who quoted my project, seemed to have integrity, and didn't try to pressure me to move forward that day. He was also very focused on quality, reputation, and values. These things matter to me. HomeSpec was slightly more expensive than FSM, and the solutions quoted nearly identical, but I just felt better spending this much money a company Chuck was representing. During install, my water main was hit which delayed my project and caused some issues, but I never felt the team wasn't professional or didn't know what they were doing. The team doing the work worked hard and all day long. I'm comfortable with my decision to have had this work done with HomeSpec.

Company's Response:

We very much appreciate you sharing your experience with us, Melissa! We are glad to hear Chuck represented the company so well, as these values are highly important to us. Thank you for your patience Melissa, and have a wonderful weekend! 

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