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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Livonia, MI 48152 on 01/31/24

Overall Rating:

5  out of 5
Our Overall Service

Great, from sales, office and installers.

Call Representative

Efficient, reminding, follow-up, explanations and kind.

Sales Process

Timely, quick and supportive of our decision

Our Installation Crew

I cannot say enough about this group of men that overly exceeded my expectations. The crew leader Eleftherios was superb and treated me with respect and explanations of things going. He was kind, efficient, respectful just unbelievable. I want to recognize all the crew as it was not an easy job. They had to hand dig a 7 ft hole to reach storm drain by hand. That was crazy how they did the job with no problem or concern. Please recognize Danny K., Travis D., Jalen H., Josh W., Shawn E., Demario B., Richie M., Kevin K., and Jermaine P.

The Cleanup Process

Great- they didn’t miss a thing. We will need topsoil in spring as everything sank but I believe that is normal.

What made you choose our company:

Sales person and his ability to clarify what we needed and get it in the contract. We felt he heard us and ensured it was written as we wrote it ourselves.

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