Testimonials for Complete Basement Systems of MN

Salesman was professional and knowledgeable. Crew was courteous, professional and cleaned up. No complaints.

Water was coming in thru our egress window. The installation crew was fantastic-everything was clear, neat, organized & the landscaping was returned to its original layout. Fantastic job!

I talked to a woman here in town that had your system & she was very pleased. The crew did an excellent job & explained the system to me. They worked steadily & finished in 1 day. And they cleaned up afterwards. I’m impressed!

Great job on the crawlspace project. Professional, organized, seamless interactions and handoffs.

We heard a good report from one of your previous customers.  We can't say enough good about the three young men that did the installation. We haven't seen anyone work as hard and efficiently as they did in a long time!

Complete Basement Systems waterproofed walls, floor drainage, sump pump system and support beams on the north and east walls. Went well from start to finish.

If you ever need a reference, don't hesitate to contact us.  We were very pleased with the work and felt Andy was a good & non-pressuring salesman.  You started on time and completed when you said you would.  Thank you! - Joanne

The work done was excellent.  The crew was in and out in 2 days and the finished job works GREAT!!

We hired Complete Basement Systems because we had water in our basement. The work you did and the guys doing the work were great. Thanks!

The work you did and the guys doing the work were great!  Thank you!  We are happy customers!

We had basement humidity issues & the SaniDry System has taken care of our humidity problems better than anything else on the market. It replaces 3 conventional units.

"The Dehumidifier system has taken care of our humidity problem, better than anything else on the market.  Replaces 3 conventional units!"

"Product was best solution to the problem, Well done!"

"I liked dealing with a smaller town outfit.  The sales representative was good, no high pressure.  The installation crew were nice young men!"

October 31, 2005 I have been meaning to write this letter for some time and now, following one of the wettest seasons we have had in a long time, I decided now is the time to write. We purchased our home in 1997. We had been informed that there were no wet basement issues by the sellers. This was true the first summer we lived here and we were very pleased. We had moved from a home, which had us constantly monitoring our basement. So, when we moved here and had one season behind us, dry - even with some heavy downpours, we made plans for finishing our current basement. Well, our joy turned to disbelief when the following spring we began to take in some water. The amounts varied with the inches that fell. We were constantly in our basement using our wet-vac and sucking water. We had several fans running to aid in the drying process. It was very disheartening. We dealt with this for another four years and we were at our wits end. Then we attended a show at the Metrodome. We stopped at the booth for Complete Basement Systems and visited, asked questions and took brochures home with us. My husband was the most interested while I was very skeptical. My husband and I discussed our future here in the home we loved if we didn't have something done which would alleviate our wet basement issues. I won't pretend that I was fully sold on the process. It would require some prep work in moving everything away from the exterior walls. Following the work, we would have to move everything back. IT WAS SO WORTH IT!!!!! We had the work done in March of 2002. We have not had a drop of moisture come into our basement now. We continued to keep the old sump pump system in place and added a new sump pump in the opposite end of the basement. It even has an alarm on it to let us know if for some reason there was a malfunction. After running two small dehumidifiers for several years, we added a SaniDry dehumidifier and since that, our basement has a constant humidity of 38-40% and the new one is much more energy efficient to run. We are on an annual maintenance plan where our system is all checked over each year to be sure everything is in perfect working order.  We can't say enough about how truly happy we are that we invested in this system and are very grateful that we stopped at the CBS booth that day. That is the main reason we are still living in the home we love. Each day my husband goes down to the basement and does a walk through (out of habit, not necessity) and comes up to me and says, "The good news is that the basement is still dry." We are VERY satisfied customers!! Sincerely, Allan & Alice H.