Testimonials for Northern States Basement Systems

I loved the crew that did my basement....Jake and Shaun. So nice, both of them! Jake answered all my questions, he was always happy, smiling, friendly. Explained things, took his time in doing so. Expressed a number of times he wanted me to be happy. He took pride in his work, told me he loved his job. I feel fortunate he was the one to do my house. He was proud of how well he cut and trimmed the sheeting as was I!! I thought my basement stayed very clean during the process and upon finishing and leaving. Dave, the salesman was also great. Although it was sort of a tough decision on which company to choose because pricing was close actually competition was going to be slightly less, but I liked Dave because he did the labor for 16 years, plus on the estimation side of things now, so has done it all. Just made me feel very comfortable w such a big decision I had to make. Thank you very much!! I'm so happy.

We went with your company because of the sales presentation and explanation of job.  We were very satisfied and the installation crew was professional/customer service focused.

I was absolutely satisfied. Couldn't be happier with the job you did.  The install crew was super-very professional and hard workers.  I was extremely satisfied by the crew's clean up job.  When the crew left the basement was cleaner than before they arrived.  I can't tell you how relieved and happy I am with my basement system!  System was installed last summer of 2011 through the winter thaw and heavy rains this spring, my basement has remained bone dry!!  Such a relief! Thank you for your system and your great work!!

We were very satisfied with the installation of the product.  Their advice and design offered a wonderful solution to our wet basement and we couldn't be happier.

 The installation crew was very helpful and we had a good experience overall. The company was very helpful on the phone.  They came out for an appraisal and we were very pleased to receive an honest appraisal.

My neighbor referred you to me.  The biggest reason I went with your company was your sincerity.  Your salesman was knowledgable but not pushy and your installation crew was professional and courteous.

Your company did an A+ job on my house. The crew were great, friendly, and courteous. The office staff was super nice and answered all of my questions. The salesman was concise and knowledgeable. The clean up was excellent - I was so surprised there was no mess at all! I chose to work with you because of your reputation. I was really pleased and surprised at how fast and efficient the crew was, very professional and explained waht was done and how to maintain the equipment very clearly. Would definitely recommend your company to anyone!

We picked your company because of your salesmanship, your warranty, and your workmanship.  We heard about you from the yellow pages.  We were very satisfied with everything including your very efficient crew.

I was very happy with the job you did.  I went with your company because I know a previous customer who was very satisfied.

We picked your company because you specialized in basement water solutions.  Those three guys that worked here should definitely get a bonus!!

The installation crew and office staff were very professional and friendly. You did some work for one of our Attorneys and he was very satisfied and referred you. We are very satisfied with the work done here in our office.    

The installation was efficient and good workers.  The explanation from the salesman was very thorough and I liked the concept of  "Water Guard."

Everyone at the company was good to work with and the installation crew was especially great people.  We found you on the internet and went with your company for the products and warranty!

We have a 100 year old house with a basement was leaking more and more over the last two years.  We were very please with your work and was very satisfied.  A friend of ours recommended you.

I had a cracked basement wall with water coming in.  We went with your company because of the internet review of the system.  Dave and his worker were excellent.  They worked very well together.  Their politeness, and their non stop work ethic were a A+ to the company.  We will definitely recommend your company.