Testimonials for American Waterworks

We want to give a shoutout to our crew of Juan, Victor, Manuel, and our Design Specialist, Jared, for providing a great experience for our customer from start to finish! Thank you, Nathan, for choosing us and for sharing your story! 

Carol was referred to us by a couple of local contractors and she is happy she was. Shoutout to our Design Specialist, Richie, our Foreman, Ryan, and his crew (Charlie and Dillan) for providing a great experience for her! Thank you, Carol, for choosing us!  Is your foundation cracking, bowing, deteriorating, or settling? Look no further and give American Waterworks a call today to schedule your FREE estimate! 

We would like to recognize our radon crew, Geno and Dakota, as well as our Design Specialist, Michel, for providing a remarkable experience for our customer in Austin! Thank you for your kind words, Gary!  To learn more about our radon testing and mitigation systems, click HERE!  Call us today or click HERE to request your free, no-obligation estimate! 

We would like to recognize our concrete crew (Dylon M. and Steven), our radon crew (Geno and Dakota), and our Design Specialist, Kevin K., for providing a remarkable experience for our customers. Special thank you to Bruce and his wife for choosing us! We appreciate the inspiring words! 

We sat down with one of our customers to hear about his positive experience with our Design Specialist, Jesse, and our concrete crew, Ben and John. Thank you, Tom, for sharing your story and for choosing us for your concrete needs! To learn more about our PolyLevel and how it works, click HERE! 

Our basement was a big project with 2 different levels. The guys started on Monday and were done by Thursday. They were very courteous to us, our kids and home. I felt bad all the running up and down the stairs they were doing carrying broken concrete and stone. But they worked hard and I really didnt see them just stand around. Was very impressed. It has been tested and our basement is dry! We now don't panic when it rains!!

What a wonderful hardworking crew!  Clean up was super!  Never a doubt if anything went wrong it would be taken care of.  Complete trust in your staff!

Thank you for all your hard work, patience and understanding. You all have worked very hard and long hours to complete the job and I want all of you to know how much I appreciate it. I know it was not an easy job. Thank you! 

The crew came earlier than scheduled, worked extremely hard, only took a short lunch break. They explained things to me well and asked me what i wanted done if something came up and gave me what options I had. I have a crawl space that they had to go in for the piping to the sump pump. They were very polite and what an amazing job they did. Very impressed with their knowledge and work, I would Highly recommend them to anyone with water problems in their basement.

The Service Technicians came to do an annual inspection/service on the basement waterproofing and window installation we had done last summer. The technicians were great! They are polite, professional, and very knowlegeable. They explained everything they were doing and answered all of our questions. Highly recommend! 

We really enjoy your crew coming!! They are prompt and Very Professional when they are here!! They take the time to explain what they did and answer all of our questions. They come prepared with everything I requested when I made the appointment. We asked about your radon system.....Totally Prepared!!! We bought the system!!!  😁 We totally recommend your company!!! I would give American Waterworks a 10 Star!!!!! Dakota and Tyler were here to install our radon system. We were Very Happy with their work!! They were Courteous and ready to answer any of my Questions. Everything was cleaned up when they left. All your crews that have come here, were Always Professional.....Very Well Trained!!! Thanks American Waterworks!!!

The office staff was quick to set up our appointment. The service technician, Kyle, patiently explained the entire process for our waterproofing annual maintenance. He answered all of our questions, was friendly, and very accommodating. We are very pleased with the service department! We will continue to use American Waterworks. See you next year! 

The office staff was very helpful! The Design Specialist, Dustin, went right to work inspecting our home. He was very nice and really knew what he was doing. The installation crew was very good and well organized. They did a really nice job and cleaned up everything very well. We are very satisfied with the entire process! 

Thank you American Waterworks for your excellent installation of our basement system! Over the last 17 years we have dealt with water in our basement on an on/off basis and always hated it when we had to clean up water and move or throw stuff away. You installed our system last summer and I am sleeping so much better and smile every time I hear the pump run - sending water outside! What a Blessing your organization is!

Any conversations with the office staff wre upbeat and friendly. They were very knowledgeable and capable of directing my call to appropriate personnel. Brian R. was very knowledgeable, personable, and down to earth. Brian's a keeper! Troy and Chris know the in's and out's of heir job. They are very down to earth, hardworking, and gave 110% on a very hot day, and the cleanup was great. I highly recommend American Waterworks for the work recently done in our basement. I sleep better knowing all is well in our basement and with our outside concrete improvements. Thank you!