we had flooding every year. in 2008 we had basement system come in to fix our problem. every thing from the 1st phone call to the appointment, the arrival time, quality of the work including a battery back up sump pump and clean up all in the agreed time frame was fantastic. to this day we have never had a drop of water in our basement/family room. one of the best things we have done. we would and have recommend Basement Systems to any and all. thanks basement systems