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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in West Hartford, CT 06119 on 06/07/18

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

Tyler is an extremely personable, very hard working and sincere individual. Working with him was a pleasure. He represents your company very well; honest hardworking and pleasant - what more could one ask for? His helper, David was also extremely well mannered and very hardworking. I was amazed at the amount of work that they did - working tirelessly all day! I would recommend both of these employees for special recognition.

Sales Process
Our Installation Crew

Tyler Stevens was the rep. who came to my house several weeks ago, to help me evaluate a problem in the basement - musty smelling, some evidence of water. Two other reps had been to the house about a month before and weren't able to help me) Tyler took his time, and tested out several possibilities and finally came to the conclusion that part of the water proofing installed when the French drains were done, had failed. He installed a new one and I haven't had a problem since. The window where the sleeve was attached was my most problematic area and I decided that I would go an extra step and install window coverings (sunhouses). Tyler and his assistant, David were here all day; they arrived in the morning & did notleave until nearly 6:00 p.m. The job was much bigger than they anticip[ated...opld window wells were rusted and difficult to remove; there were 4 layers of brick under the wells, etc. House is about 70 years old and thus so were the window wells. They worked very hard all day and cleaned .up beautifully before they left. I was very surprised at how extensive the work was and am very pleased with the result.

The Cleanup Process

There was an extraordinary amount of debris, excess dirt, rocks, bricks, stones etc. They cleaned it all up beautifully before they left.

What made you choose our company:

I had work done by your company (installation of French drains) in my basement several years ago and was very impressed with work and the results!

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