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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Southington, CT 04689 on 02/25/12

Overall Rating:

5  out of 5

Excellent job and great company. I am very satisfied with the outcome. The crew was excellent, worked like machines, and respected my home like it was their own. I could not tell that they had even been there, as the job site was cleaned 100%. I hope I do not need their services again, but if I do, I will not hesitate to call!

Our Overall Service

The job was excellent.

Call Representative

No problems with the customer service.

Our Office Staff

Excellent.

Sales Process

Rick did a great job, but his measurement was off by a foot when I measured the job myself and he copied the wrong numbers off my credit card, which prompted a phone call from the company after my card was declined. After I figured out what the problem was, the payment went through. After the job was done, the bright wall was never installed, and I had to call the company back and someone came out in the next few days to correct it. Not the biggest deals, and I am very happy overall, but I had to take time to correct these issues, which I should not have had to deal with.

Our Installation Crew

Great job! These guys worked like machines!

The Cleanup Process

Excellent. Could not tell anyone was even there.

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