Job review from Michael in Mystic, CT 06355 on 06/01/23
Overall Rating:
4.7
out of 5
A bit confused at your scheduling group. I initiated this service call and had a service date set up. Later received a call, saying I was due for a service!? They didn't find the appointment I had already scheduled, so had to reschedule a new one.
Technician "Bill"...courteous and knowledgeable. Took the time to explain what he was doing throughout the process. Identified a couple of issues, explaining clearly those issues. Kindly walked my through the entire "tuneup" with me looking over his shoulder the whole time!
Top man!
Our Service Person's Diagnosis
Stuck check valve for battery pump. Fixed it quickly.
Left the sump area spic&span, inside and out.
What type of work did you have done:
Annual Maintenance - Sump Pump
Mystic, CT 06355
New London County
Thursday, June 1st
has not rained yey though - we will see!