Testimonials for Wilcox Basement Systems

We are very satisfied with Wilcox Basement Systems!!!  Your company rep, Mike Dorsino, was very knowledgeable and thorough.  He was patient and not at all pushy.  Everyone we dealt with was very professional and pleasant. 

I have never had such a positive experience with dealing with a company.  I really appreciated the information packet with a letter and picture of your sales rep before he came to my house.  Phone calls from your office to set up an installation appointment and a call from the installation crew before coming out were very professional and appreciated.  I have never dealt with a company that followed through with such care and details to customer service.  It was a pleasure dealing with your company!

Your company rep was here on time, he knew his business.  There was no sales pitch- just facts.  We felt confident with him and the company.  The installation happened just as stated.  Your installation crew was friendly, polite, worked hard, and cleaned up.  Most of all I liked the total professional, business-like, and honest approach- stay with it!

The crew had to work in sub-zero temperatures.  There were unforeseen problems that they corrected professionally and kept us informed with what they had to do.  When they were gone- we had a clean and water-free basement!

Your company offered the best solution for my problem.  Very happy with the results!  I actually have a usuable space now!  The installation was finished ahead of schedule and the crew was great! Thank you!

We hired you because you are an international as well as regional and local company with good references and suportive customers in our area.  For a messy and loud job the workers were terrific.  No dust above the cellar level.

I have told many people that this expense was the best one of the year-well worth the cost and peace of mind.  Every time we have a heavy rain, I am thankful that your company installed the current system!  We no longer have to worry about any water problems in the cellar for any reason.  Previously, we never knew if the sump pump would drain properly and if it didn't we would lose our hot water tank.  

I'm very satisfied with the work done!  After it was finished we had a large amount of rain to the point the creek next to me flooded- I did not get any water in my basement!  Very satisfied with the job.

The system was completed 8/13/03.  The huge "blackout" occurred less than 24 hours after your installation- the battery back-up worked great.  In our opinion it already paid for itself!!  Your system was less invasive then others and you were honest with no hidden costs here and there. 

We hired Wilcox Basement Systems because you were local people and your company had been awarded Better Business Bureau Torch Award for Market Place Ethics!  Thank you all for doing an excellent job installing the Wilcox Basement Systems in our cellar.  It has been totally dry since the installation!

Your presentation impressed me the most.  Other companies I consulted with were not as well prepared.  I thought this was indicative of their upcoming work.  All together this was a positive experience.  I would recommend your company to others.

Wilcox Basement Systems did an excellent job- clean and professional.  I had 3 estimates.  Yours was quite a bit less then the first, but your company was very thorough, and your representative went through everything to make sure I understood.  He encouraged me to call if I had any questions, which I did.  They were so helpful and friendly and believed in the system. 

You can be so proud of Tom and Dave.  They are very hard workers!  They worked steady all day until the job was done.  I enjoyed them very much.  I am so happy with my dry basement! Awesome job Wilcox Basement Systems!

The rain of the past few days has been a good test for your basement system: nary a drop of water seeped in.  Proir to Wilcox Basement Systems installation I would have had much seepage. 

Wilcox Basement Systems took the time to explain everything- I enjoyed the presentation very much.  Matt is a true asset to your company!  David Wilcox and Shaun were outstanding!  If I owned your company I would  be very proud!  Thanks for everything!