Testimonials for Franks Basement Systems

I'd like to thank you and Frank's for a great job with my basement and drainage problems. After years of worrying I have peace of mind with issues that just weren't going away on their own. From start to finish, Frank's exceeded my expectations. I did get two other competitive quotes but to those people, my house was just another job. Frank's knew this was my home and however humble; it's a house I'm truly proud of. Frank's offered and executed ideas I never would have thought of and did a magnificent job of incorporating them with my needs. Sure, a few hiccups came with the job but your crews were always caring and very quick to respond. Thanks again and I never hesitate to boast your company. Sincerely, Bill

I heard of you through word-of-mouth. I hired you for your workmanship and price. All the staff was great to work with!!

You fixed my plugged drain tile and added a new sump pump with water and battery back-up. I used you for prior work and hired you for your professionalism and loyalty to your work. GREAT JOB!

I am a prior customer. Your guys explain everything  and I hire you because of your experience and the professionalism of your salemen and staff. 

You did some basement work for us and everything you did was done very well. I would recommend you to anyone. Thanks for the great job you did!

You did some landscape and drainage work for me. We hired you because of the good work you did at my husband's job. You answered all my questions at any time and worked to meet my needs. 

I saw you on A.M. Buffalo so I called. You provided a very good explanation of what had to be done. Your rep was great at the explanation. I'm very happy that I finally decided to get this job done! I should have done it a long time ago!

I heard of you through my daughter and hired you to fix a leak on the side of my wall. I thought you did good work - you may use me as a reference.

You came out and fixed the leak in my basement. I've used you before and you've done work prior in this house before I purchased it. Great office and crew. I'll definitely call you again when needed.

Basement drainage and Bright Wall. Used Frank's in the past, will use in the future too. We know you'll do the job right and stand by your work. There were some minor issues, broken window frame, forgotten floor drain installation but those issues were resolved to our satisfaction. We will use Frank's again.

I would definitely recommend Ray. He is a 5 out of 5.

Thank you to Mike & Leo. I must say we are impressed & very happy with your professional, tidy, proper, clean & wonderful overall services. We recently had Mike out for an estimate & then Leo & his team out to address our basement concerns. We will gladly refer our family & friends to your services after the care we received. Regretably, this type of professionalism with the service industry is rare - thus even further appreciated & should be recognized. Thank you - Vallone family

*** Raving Fan *** customer called to let us know she was "extremely pleased with our company-Frank N. & the crew! "They were  courteous, professional. They cleaned everything." Customer also wanted us to know that little things matter too, the fact that they fixed a screw in her screen door. Very thoughtful Customer said they did beautiful work!"

Customer called to let us know he is "Very Happy with our work & the crew"

Very happy with the crew, Victor was very thorough & patient & impressed that there was NO SWEARING !