Testimonials for Quality 1st Basement Systems - New York City

I have had a leaky basement for many years and my son told me to call Quality 1st Basement Systems. My salesman was very professional! The installation team was prompt, polite, and also very efficient.

As I write this letter of commendation, it is raining and promises to become a monsoon within the next three days, however my basement is bone-dry thanks to Quality 1st Basement Systems. Your crew (led by Juan) was extremely knowledgeable, professional and courteous. They even cleaned the basement floor. They did a beautiful job as well as they complied with my curiosity. I am very pleased with their work.  I want you to know that your interview and advance preparation of documentation as well as satisfactory answers to my several questions were the determining factors regarding my choice of companies. I now know more than most housewives about basements. You can be sure I will highly recommend Quality 1st Basement Systems to my friends in the future.

The job that was done and the saleman were very good. The office staff was very professional and courteous. I chose you because you did work for a friend, had a good presentation, and answered all of my questions.

I found Quality 1st Basement Systems through an internet search and gave them a call. My salesman was very professional and the installation team was courteous and thorough. They cleaned up nicely after the job. We chose Quality 1st Basement Systems because the system was more efficient and worked better than the competition!

I have been thinking about fixing my problem for 3 or 4 years, I kept coming to Quality 1st in my research. Quality 1st gave me the most info and knowledge about basement systems. The workers were excellent and thorough, I am extremely satisfied!

James S. from Staten Island, NY had an ongoing water intrusion problem in his home's basement. He knew he had to have it fixed so he called Tom Roman's Quality 1st Basement Systems to take care of it. he is very pleased with the entire experience and with the results. "The work was done quickly and clean, and the guys were friendly and got done in a quick fashion. It is affordable and reliable."

Had quite a bit of water...the work was done quickly and clean, the guys were friendly. It was affordable and reliable!

Mrs. Barbara N. has a large family. With kids coming and going all the time, she really needed some extra living space to accommodate them.Before she called Tom Roman’s Quality 1st Basement Systems her home’s basement was not suitable to be used as additional living space, due to unpleasant, musty smells. Through the use of 100% waterproof and mold resistant basement finishing products, Quality 1st Basement Systems turned the once foul-smelling basement into beautiful, dry and healthy living quarters that Mrs. N and her family will enjoy for many years to come.  The basement wall panels and basement flooring used in this project will not get ruined if the basement ever floods. The waterproofing system installed in the basement by Quality1st Basement Systems will reduce the odds of a basement flood to statistical insignificance! Mrs. N.’s new basement was put to test during heavy storms and remained dry and healthy. Mrs. N is happy and so proud of her new finished basement; she has been inviting neighbors down for a tour of her new living space.

This is the second basement you did for us and we're very satisfied with your service and products.

Overall I am very satisfied with the work completed by Quality 1st in my basement. My inspector Nick was great. I had been thinking about having the problem looked after for over a year and never got around to it, until I noticed more water seepage thru the basement walls during heavy rains. I initially heard about Quality 1st on Angie's List and was very pleased with my initial call to the company. The office staff was polite and answered all of my questions. My inspector Nick was great, he took the time to listen to all of my basement issues and provided us with a concrete solution. Juan Garcia and his team were great, they installed and finished my entire waterproofing job in just one day.

Inspector Nick Biris was great. He understood our problem and gave us permanent ways to resolve it. Juan Garcia and his team were marvelous. 

I hired this company to waterproof my basement back in May 2017. I can not recommended this company enough. It is not easy decision to make when you need to have your basement waterproofed but this company will definitely get the job done right the first time!

Office was very polite and the crew did a really good job.

I was originally referred to Quality 1st Basement Systems through a friend who had a drain system installed in the past. The problem that I was facing was that I had been having water seepage through my basement, which was creating a lot of moisture, and gave my basement a horrid smell. I was happy with how easy it was to make an appointment, and I was very impressed with my saleswomen Jessica. Jessica was very informative, and was able to tell me everything I needed to know about my basement. Through her help I was able to select an excellent dehumidifier that would solve my problem. The installation and the cleanup went very smoothly, and i was very excited to see the finished product. Now I cannot believe its the same basement. The smell is gone, and even my heating contractor is impressed. I am so happy that my friend recommended Quality 1st to me, and i will be sure to the do the same to anyone I know that has basement problems.

My wife and I knew that we needed to get work on our basement as soon as we moved into our house. We had an unfinished basement, and while we did have a french drain systems, the basement was still wet and damp all of the time. After doing online research of companies in the area, we knew that Quality 1st Basement Systems was the clear choice. When I first contacted the office, the staff was very polite, and always took the time to talk. When the salesman came out he was informative, polite, and knowledgeable. While I did get quotes from other companies, the reputation, warranty and professionalism of the staff won me over. Finally once it came time for the installation day, I was so happy with how clean everything was at the end of the day. I am very satisfied with the decision to go with Quality 1st Basement Systems, and I would definitely recommend them to anyone who is thinking of getting work done.