Your company took a problem with very limited solution and fashioned a solution
Truly interested in helping, not just getting paid.
Absolutely great. Again, more interested in helping and doing the right thing for the situation at hand than just being paid.
Your company agreed to come and at least evaluate the problem where other companies did not. Once here, there was no sales "pitch" just a thorough discussion of options. All were respectful, helpful, and personable from first call through repair.