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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Pleasant Plain, OH 45162 on 01/12/18

Overall Rating:

4.5  out of 5
Our Overall Service
Sales Process
Our Installation Crew

We were told it would be a one day install. It was scheduled several weeks out. On the day of the install, they came to start the work without one of the main pieces. It ended up being three different days my husband had to take off work. I would have rathered they not start the job until they had all of the parts they needed. They also took a picture of the water line that was supposed to be moved with the different pieces, but when they replaced the line, they did not replace one of the pieces to the water line.

The Cleanup Process

What made you choose our company:

Customer Service...you responded to our quote request and were willing to do the work professionally with a good warranty.

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