Job review from Pamela in Cincinnati, OH 45236 on 02/28/24
Overall Rating:
5
out of 5
From the very first phone call to the last shovel of dirt the service was outstanding.
Phone calls were answered and also emails. I liked that each step was explained and that I was told who would be calling. I worked with Julie and Stephanie.
Walt Fanthorp was very professional and explained each inspection he did. I also liked that I had his picture before he came to the door.
I think I had the best crew! Nathan, Clem and Steven were so easy to work with. Nathan let me know what they would do and checked with me as the work progressed. I also had a pier installed in the basement with little disturbance except noise. They all were courteous and did a great job!
Lots of dirt moved around and lots of mud but everything was filled in and graded as best they could. It was a pretty tight area. I will say the place in my basement was left very clean. I liked that they hung plastic to shield the rest of my finished basement as clean as possible.
What type of work did you have done:
Foundation Repair
What made you choose our company:
I wish I would have called The Basement Doctor first but I had another company tell me it wasn't bad enough to do a fix. When the cracks got bigger in my ceilings and walls I didn't know who to call. I had plumbing done that didn't need done and then I contacted a structural engineer who told me my foundation was sinking. I finally looked in the phone book and found this company. I highly recommend your services. It was a good experience and I feel confident I had the best company do the work.
Cincinnati, OH 45236
Hamilton County
Wednesday, February 28th
The installation crew was top notch. They thoroughly walked through the process when they first...