If the unit had not leaked out in the first 24 hours I would give you all a 5.
See overall satisfaction comment; if I hear from the sales person and he remedies the issue I would be able to give him a 5.
Install team was terrific - very personable and professional. I would give them a 5 if the unit hadn't leaked out in less than 24 hours.
I chose you because of your familiarity with and support of the Sanidry line of products.
This crew did an excellent job with clear communication and clean work. This was an A team...