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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in St Thomas, ON N5R5Y6 on 04/12/14

Overall Rating:

5  out of 5

I appreciate that all options, outcomes, costs were explained to me at the time ; contract and estimated time for completion of project and price was available to me during the appointment. I knew who to direct concerns to for answers

Our Overall Service
Very professional at all levels of contact, highly recommended by people/previous customers that I know and have contacted to discuss their experience prior to my contract
Call Representative
Our Office Staff
Sales Process
Package received by mail outlined the company, staff and I found it very enlightening to receive a photo of the contact "Tom" coming to the scheduled appointment. Solid work experience and reliability was reflected
Our Installation Crew
Polite, professional and hard-working. Addressed me by name, not "miss". Crew foreman "Adam" was very knowledgeable, approachable. Times of their expected arrival and departure were shared
The Cleanup Process
Impressed - weather was not the best for this outside job, never heard a complaint

What made you choose our company:

Solid guarantee of workmanship, reputation and recommendations to me by previous customers and my insurance agent. Web page very convincing also

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    Joel's customer service skills are excellent - great employee for you!!

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    Every employee that I came in contact with during this process ( Bryan, Adele, Justine...

  • Review from Private in Kingsville, ON

    I would like you to know how pleasant and very informative Kevin P. was when he did the...

  • Review from Judy in Kingsville, ON

    A very satified customer

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