Very professional, informative and excellent attention to detail. The salesman came out to assess the situation and provided a full analysis and quote in writing. We set up a date for the repair. The repair guys came out (at the exact time quoted) fixed the cracked, showed me a few possible trouble spots to keep an eye on and they even fixed one of those trouble spots at no charge! This service was very positive, the work was professionally completed and the team was very polite - easy to see they strive to have the best customer service. Will definitely recommend!
Joel's customer service skills are excellent - great employee for you!!