Job review from Dave in Kitchener, ON N2A 2S3 on 05/05/20

I had a strong concern that the removal of the floor would not be straight edges and the tank top would not be level with the floor. The owner of the franchise came and personally made sure the cutting of the floor and wall was straight and even and acceptable to me. I appreciated the time and effort he made to satisfy me. His staff did a reasonable job. I kept checking on them and was satisfied on how they were proceeding. Unfortunately I did not see them pour the concrete. When the job was complete, the top of the tank is not level with the floor. It sags a half inch at one side. One of the two things I really insisted on was not done to my satisfaction, and that ruins the whole job in my eyes.