I chose Terrafirma because of the price & presentation. The job was completed on time and clean up was to satisfaction.
Jeff E. of Gladstone, OR
Tuesday, April 30th
I am overall very pleased with the clean up and overall completion of the project. Bryan, Geoff and Chad were very professional and friendly people to work with. I appreciate their hard work every day and getting the project complete on time and on budget.
Brenda Q. of Gladstone, OR
Tuesday, June 3rd
I am totally satisfied with the outcome of the completed work. You guys were great from start to finish. Very professional. Don, Stephen and Tim were very accommodating, professional, attentive and diligent to our needs. Top notch!
Dana S. of Portland, OR
Thursday, May 15th
We contacted TerraFirma's call center for a free estimate. They were very courteous and helped me schedule a convenient appointment time. Josh showed up right on time. He even called the morning before to make sure everything was still scheduled. I'm glad he did, I might have forgotten. Josh did some tests outside and in the garage and showed me that my house had settled nearly 3 inches. I didn't know it was that serious. Never-the-less I was prepared to get this fixed immediately. Josh had the a very comprehensive plan that was going to fix the settling problem at all weak points. The price was fair and under my budget. By signing on the day of inspection I was able to take advantage of their preferred customer discount witch saved me some extra money on the project. I wouldn't have gone through with the project though if josh wasn't so knowledgeable and professional. Thank you for all your help.
-Gail
Gail A. of Portlandor, OR
Wednesday, July 31st
All work was done well! No mess left at all!
Arik S. of Portland, OR
Monday, August 29th
We are absolutely satisfied with the final result of our project. Everyone was very friendly, professional and were happy to answer any questions I had. I will definitely be recommending Darren and TerraFirma to fiends. Thanks.
Carl H. of Portland, OR
Wednesday, May 14th
We were so pleased with Deryl. He was informative and did not treat us (without a clue) like we didn't have a clue! He was very easy to talk to and to answer questions. Thank you! Deryl is emailing us a few different option but we are completely comfortable going with Deryl and TerraFirma. Everything was excellent and we look forward to having our project completed.
Angela A. of Portland, OR
Monday, June 10th
I had a few initial objections to the price. Kevin was very good at working with me to make sure I was completely happy with every aspect of the project. Kevin explained very well the benefits and necessity of getting this project completed now. The long term benefits to the quality of my home and the value of my home are well worth the repair costs. I was most comfortable with TerraFirma's plan vs cost than the competition. Foundation problem are not going to fix themselves, in fact, they only get worse and more expensive. Kevin was very helpful in making sure we were well informed and making the best decision. Kevin is an outstanding representative of your company and am very satisfied working with him and TerraFirma.
Stephanie T. of Portland, OR
Monday, July 8th
When a post split, Terra Firma was quick to come back and fix it. Work was professional and I am very pleased with the work that they have preformed. Very pleased with Terra Firma's customer service.
Kim B. of Portland, OR
Monday, August 29th
I am very happy with the work completed by Terra Firma Foundation Systems and the spotless clean-up. The before and after pictures are amazing! Thank you TerraFirma!
Bill K. of Portland, OR
Monday, August 29th
Josh Anderson was thorough and complete with the proposal. The crew arrived on time and were all so nice. They even did a good job with the cleanup after the work was finished. I was so pleased to have the work completed well!
Connie H. of Portland, OR
Thursday, March 14th
There were a few other companies you competed with to earn my business. What I found was TerraFirma not only had superior products but a far superior track record as well. I take the time to learn about which companies I work with and these guys were nothing short of great. Deryl was a great guy to work with. He clearly explained all the details and we were happy to proceed with the project because of it. Other companies gave our house a quick look over, here is the price now sign. That is not how it should work. We felt more comfortable with TerraFirma and overall you guys won our business.
Margaret H. of Milwaukie, OR
Monday, August 19th
Call center handled my phone call properly and they were able to get someone out quickly. I was presented with a proposal at the time of inspection. Our project is very big so I want to make sure that every last detail is accounted for. It appeared that Bryan did so. Bryan did a great job with the inspection and I feel that the products and design will fix my problem.
Chuck T. of Milwaukie, OR
Monday, February 3rd
Not only did I feel comfortable with the services that TerraFirma was able to provide for my specific project, but I was very confident that Ryan knew what he was talking about and gave me confidence they were the best option for my project. I appreciated the extra time that Ryan spent with me to make sure I knew exactly what the project entailed and how much it was going to cost me. I will be completing the project with TerraFirma.
Angela G. of Portland , OR
Friday, June 7th
I have nothing poor to say about my service rep Josh or the company as a whole. Once we work out all of the details we 100% plan to go with TerraFirma for our project and calling Josh as soon as things are ironed out. I was immediately impressed with Josh and the professionalism of a him and the company. I was also impressed that he was able to asses my situation and provide me with a hard copy of the estimate on the spot.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.