I'm very pleased with Ryan and the plan he put together for my home foundation repair. Ryan went the extra mile to do a thorough inspection and make sure that he didn't miss the slightest detail. I knew this was a big project and I'm very happy that he took the extra time to not miss any details. He was very helpful and informative. For an expense this big, I wanted to make sure I got the best solution available, so I shopped around. It didn't take long for me to notice the design Ryan had put together was the most all around efficient. Making my decision was a no brainer.
Charlene H. of Mount Shasta, CA
Tuesday, June 11th
The installation crew were all polite and did their job.
Gerald S. of Glide, OR
Tuesday, April 23rd
I was extremely impressed with how easy it was to talk with the salesman. Your crew was prompt and professional during the installation...thank you!
Seila R. of Salem, OR
Thursday, September 29th
The Terra Firma crew were friendly, efficient, and compassionate to us and our problem. We believe they gave our problem their all, were honest and trustworthy. We recommend them to others. We feel safe in knowing our house won't sink any farther!
Roy & Marianna J. of Salem, OR
Thursday, June 6th
The call center was great and the System Design Specialist, Josh, was very personable and thorough. The proposal at the time of inspection was cheaper and more complete than the other estimates I received. I plan to go with TerraFirma in the next 6 months. Josh was the biggest factor in me choosing TerraFirma. Out of 10 I give the call center and Josh a 10!! He was very professional and awesome.
Karen V. of Salem, OR
Friday, June 7th
Perfect. Really great guys. Thank you TerraFirma.
Keith and Elisa S. of Salem, OR
Jeramie, Joe and Kyler were very courteous, respectful, and professional in every regard. Every time they came into the house they left their footwear outside the door. I did not go under the house to check their work, but I have no doubt that the forthcoming photos will certainly prove the quality of their work! I will certainly recommend Terra Firma to anybody I know who might be considering similar work at their home.
Bill M. of Salem, OR
Wednesday, November 11th
Everyone worked hard, did their jobs, explained it to me, and were very polite. Thank you!
Jerry & Mary B. of Salem, OR
Monday, April 28th
Wes and Dan led the crew to a great job. All the guys worked their butts off to achieve our goals. What a great group of guys.
Wayne P. of Eagle Point, OR
Patrick was very impressive. He had excellent information and gave us confidence. The brochure that we received was especially helpful. Jeremy and his crew were all very nice and they did a good job explaining everything. They are all very fine young men who worked hard every minute. Very polite and efficient! If we ever have any problems on other properties, we would have your help again!
Maryann & George K. of Ashland, OR
Wednesday, May 22nd
It's going to require lots of messing around and potential alterations due to condition of barn structure. In the end, it'll still be an old barn. The information and services that Casey was able to provide about how we can fix it was extremely helpful in our decision on what to do with it. Both your office staff and the representative who visited represented your company very well. Will keep your company in mind for future projects or recommendations to people we know. Thanks, - Stewart
Stewart R. of Ashland, OR
Monday, June 10th
Our total experience with TerraFirma was good. Everyone was on time and everything went to schedule. Casey made a point of trying to get my work scheduled quickly and I appreciated it. The aspect I appreciated most was there were no surprises. With such a large foundation project we were happy to see everything run smoothly and without a hitch. With the individuals we were in contact with throughout the job, your company was very personable and knowledgeable. Everyone was an absolute pro and that is the reason we went with your company.
Wesley L. of Ashland, OR
Monday, June 24th
After scheduling an appointment with TerraFirma, an inspector had a look at my foundation to check for settlement issues. We had cracks in the dry wall and around the doors. We thought that the project was going to be much bigger, but Bryan suggested that some of the cracks were cosmetic and we could fix those on our own. Bryan is an asset to your company. Bryan's visit made me an advocate of your company, and I will be referring you to anyone who is also in need of these services.
Tim S. of Ashland, OR
Tuesday, December 31st
In part, our goal was to tie down the house for more earthquake protection. Casey offered a great solution for permanent stability over time. 10/10. We were very impressed by Casey's experience, expertise, communication skills and ability to explain his analysis of our existing situation. You've got a real gem of an employee there!
Sue R. of Ashland, OR
Friday, January 17th
We have recently purchased this home and are planning on it being our "two year project". With that in mind, we definetly want everything fixed, but it has to be planned/budgeted. Really happy with everything! Wish the price could be lower but don't we all! Would recommend your company on what we've experienced so far.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.