Testimonials for TerraFirma Foundation Systems

I am pleased with the service. Call center gal was nice. Ryan was a professional and had a wide knowledge base about foundation repair. A comprehensive plan was built, and after discussing payment option, which they have a few, we were ready to move forward with the project. Ryan was available for follow ups and furthers questions throughout the project time frame. The project needed to be completed in a timely manner. TerraFirma respected my time frames and urgency. I felt respected and listened to. Everything someone would want being the customer. Thank you for your help and good luck to the future.

Our problem involved the support beams under the house. the floor was sagging in the middle and had formed a collection point. Looking under the floor, the supports were all squished and it look like someone had tried to fix it in the past. We just went a step farther and made sure to take care of the problem for good. Casey suggested Smart Jacks. basically, easily adjustable support posts. It worked! they raised the floors. It is flat and the floor doesn't sag when you walk on top. Casey had a quick and easy solution for us that we felt comfortable with. He was very knowledgeable and personable in his approach and we never felt pressured to make a decision, but glad we did. Thank you for restoring value back to our home.

The crew was very courteous and professional.Ryan Thomas was very professional and walked me through the process! Wes was very helpful in showing the process and didnt mind me watching...the crew was out standing!!

Pat was thorough, helpful, open and a real pleasure to do business with..He apparently takes pride in his work and pride in the Company..Thanks Pat and TeraFirma

Very pleased with the candid, honest responses of staff.

During the last several years my house had begun to settle at the southwest corner. This year for some reason the settling accelerated to the point I had to walk uphil on the west end of the living room. I called Terra Firma and Casey was johnny on the spot. He used a zip level to determine my living room had settled 2 5/8" at the south west corner, with various other measurements all down the south and west sides of the house. When the work crew arrived I was so impressed with Jeremy and Kyle and Justin. They arrived as scheduled at 7:30am and were actually working within 4 minutes of their arrival! Not my usual experience I can tell you. And they worked their fannies off all day. These guys were professional and focused on their job. I do not believe I have ever been more impressed than I have been by this company and it's employees. You won't go wrong using TerraFirma. And ask for Jeremy and Kyle - what a team!

We heard of TerraFirma on TV and saw the trucks and cars around town. We chose TerraFirma because of the representative (Ryan Thomas) and your reputation! Ryan was knowledgeable and professional. The installation crew arrived on time and was courteous.

On behalf of WOW! Kyle Long and crew did an awesome job! I couldn't get the .com/crew website to work for me. Hope this will do. Your whole operation deserves 10 gold stars from office staff to Casey Moore the man that estimated the job. There are few services/businesses, that run like this. Even though we had a situation that scared us it turned out to be a very nice experience. Thank you

The representative did a very thorough, detailed service of the problem & explanation. We chose TerraFirma over other companies because of the solution to the problem and the warranty!

Both the guys were great workers and managed to solve the problems that they ran into. Work preformed by Terra Firma Foundation Systems looks great!

Larger project with many aspects to it. Not only was our foundation falling down the hillside, but I had sagging floors which needed to be stabilized. TerraFirma provided all of the services. I was so happy to find a company that could provide both foundation and waterproofing services so I didn't have to go back and forth between 2 contractors. We love Josh. He was just a normal guy that was very skilled in his craft through, I'm sure, many years of practice. The plan was only a couple hundred dollars over my budget, and I was glad to pay a little extra to get the best service around. 

I chose TerraFirma over other companies because they are specialized in what they do!

We are very pleased with Patrick and his presentation - we are NOT having the work done by anyone else and will be contacting Patrick in the near future to set up a time for the work to be done. I never rate anyone as a 10 - but Patrick, his presentation and the TerraFirma product and systems rates a 9+. It was a very comfortable experience.

You can be proud of these two men. They both cared about their work and my satisfaction. Very good, no pressure, Dan knew his product. 

Dan was polite, knowledgeable and business-like. The crew in Roseburg was very professional and courteous. They are exceptional young men.