Guys worked very hard. I enjoyed the way your crew worked effeciently and hard with a difficult job. We are satisfied with the work Terra Firma performed on our home.
Doug and Carrol F. of North Bend, OR
Monday, August 29th
Patrick was excellent, very clear and to the point! The installation crew arrived on time and very prompt. The crew was courteous at all times and cleanup was perfect! The job was handled in a total professional manner from start to finish-which pleased me!
Judy R. of North Bend, OR
Tuesday, July 31st
Your rep gave a detailed estimate & complete accurate estimate of cost! I had an excellent experience with a professional business!!
Dennis M. of Coos Bay, OR
Wednesday, October 19th
Jeremy and his crew did a great job! Clean up was satisfactory and we are happy with over all results of the completed work.
Knutson J. of Coos Bay, OR
Friday, December 16th
Patrick handled all my questions and concerns in person, on the phone and via email. This constant contact is the reason I decided to proceed with TerraFirma. I never felt like there was any information being withheld from me and I was never in the dark about the next steps in the process. Patrick was very professional and personable and took care of me and my home very well. My experience with the call center and production crew was just as positive. I was able to schedule a convenient inspection and production time around MY schedule and everyone showed up early and was ready to hit the ground running. I will be recommending your company to anyone with these home issues and I know they will be just as happy as I was.
Lynda S. of Coos Bay, OR
Wednesday, July 3rd
TerraFirma had a look at our property for soil settlement issues. We thought Patrick did an outstanding job with designing our stabilization system and presenting the information. Our overall experience with TerraFirma was great. Very informative and educational.
Prestige P. of Coos Bay, OR
Thursday, January 30th
Darren was very knowledgable and professional. He was able to answer my questions and propose a solution that we felt comfortable an confident in. everyone we spoke with in the office was efficient and courteous in handling my call and scheduling an appointment around my schedule. I appreciate the quality of work and professionalism.
Terry M. of Vancouver, WA
Josh from TerraFirma inspected our sinking patio slab. He showed us where the voids were below the concrete and gave us an estimate on the spot on how much it would cost to fix. The workmanship was great and the price was fair. Everyone I came in contact with at the company was professional and very courteous.
Gary K. of Portland, OR
Monday, February 3rd
I appreciate the big company services with the small local company feel. The fact TerraFirma is willing to do smaller projects makes me feel like I was being taken care of rather than just being sold a job. Bryan came out to inspect my property and was thorough with his inspection, made sure that he examined my sinking slab from all angles and gave a great presentation on the most effective way to fix the problem. I believe that this is the best option for fixing my problem. Thank you TerraFirma.
Janece H. of Portland , OR
Friday, January 17th
Post completion TerraFirma asked me if there was anything I felt they could have done to make me feel more comfortable in proceeding with the work. My answer is Unfortunately, NO! I am very OCD so I am already worried about how the penny sized patched holes are going to stand out like a sore thumb on my driveway, However; I know that I will forget they are even there very soon :) My slabs are lifted and everything is back to a level plane. Thank you Ryan and TerraFirma. My rating is a 10. Ryan's presentation was very clear and detailed. He is a great representative for your company.
Betty F. of Aloha, OR
Friday, September 13th
The call center handled my call with courtesy and was able to schedule an appointment around my schedule. I feel that the design was going to solve my sinking cement slab issue, and TerraFirma was able to provide the services and executed with expertise. I appreciated a proposal being given to me at the time of inspection so I could move through with the process quicker. Thank you for the help.
Carolyn & Edward S. of Rainier, WA
Wednesday, September 25th
Everyone I came in contact with was very courteous and professional. The call center was polite and scheduled an appointment convenient to my schedule. Deryl came out to inspect the sinking slabs around my home. I appreciated the proposal and estimate at the time of inspection. Deryl's presentation and friendliness made my decision easy. Thank you TerraFirma.
Howard E. of Hillsboro, OR
Wednesday, April 30th
We met your team at our neighbor’s house who was having work done on their driveway. We asked if they could look at our walkway. We were never scheduled; and they just added us to their day! We just wrote them a check and left! Before, we were considering repouring the whole walkway. The crew did a perfect job! They even left us a note on the door and they emailed pictures of the job. Great personal touch! Where could you get a better crew?!!
Richard & Sharron L. of Florence, OR
Friday, May 10th
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.