Testimonials for Frontier Foundation & Crawl Space Repair

Hello I know you have a lot of customers so I don’t expect you to remember me.  I live in Murray, KY and you sent out a crew last spring to fix my basement.  I have waited this long to contact you because I wanted to make sure that it was not going to leak again under the worst conditions.  Well, I’m confident now after having quite a few storms since the work was completed.  My wife and I no longer dread going to the basement after a week of rain, expecting to see water creeping in and the musky odor that always followed. Now when we go down to the basement it’s just like the rest of the house.  I hated that basement for 16 years due to its’ leaks. Now, I love it!   I want to thank you for the professional job.  Should I eve sell my house I know it will only add to it.    A Very Satisfied Customer, Murray, KY  

They did a fantastic job and were very professional!

My experience with Chad was great. He was prompt and followed through with what he said. He was very knowledgable and answered all my questions. I would definitely recommend him to others! 

LT came out for a service appointment, loved his personality! He was very helpful and is a great employee. We love Frontier Basement Systems and the overall project they did!

This business is great!

My experience with Frontier was A+. All categories above noted were factors in my review. I would like to give a shout out to two individuals that were exceptional. Elijah whom I dealt with originally, and also the Forman Jesus. After meeting them I felt confident I made the right decision. I must say the team that Jesus sent was also great, knowledgeable, punctual and professional. I will be using them again real soon. Thank you, Ann 

Very polite and informative.  Loved the experience.

"5 star review"

"Really appreciate Mark coming to do a pre-sale crawlspace and foundation inspection. Knowledgeable, experienced and easy to work with. Thanks very much."

As the former President and CEO of a nationwide service company I understand the importance of quality people. My experience with your team has been positive in every respect. Richard Waltz, your sales representative, was courteous and through in his review of our problem. You were not the low cost provider but Richards well explained recommendations and the quality of your materials helped to overcome the cost disadvantage. Kim Barber, your office manager, has been helpful through out the process and it is unlikely I would have used your company had not been for her. The installation crew led by Evelio Lopez was exceptional!! From the moment they arrived until the project was complete, Evelio, Brandon, and Ricardo were courteous, professional, and very positive. Their attention to detail, quality of workmanship, and customer centered attitude confirmed my decision to use Frontier Basement Systems. Please extend my thanks to your team.

Thank you for sending your crew.  They did a very nice, clean, and professional job.  We would highly recommend these men and your company to anyone in need of basement help.  

We battled a wet crawlspace ever since we built our home (20 years ago). Using what was then the conventional thinking, I directed the downspouts away from the house, covered the ground with polyethylene, and provided as much ventilation as I could to the crawlspace, even using fans to circulate the air. Regardless,whenever I ran the a/c,condensation formed on the insulated metal ductwork and dripped onto the polyethylene resulting in a swamp under the house that never really dried out even into the winter months.  After talking to Frontier, we took a different approach in the crawlspace and closed off all ventilation to the outside air, covered all walls,supports and the earth with their very durable liner. We also installed a dehumidifier and drainage tile feeding into a sump pit.  It has been a year and a half now since we did the work and my crawlspace remains completely dry-no more condensation on the ductwork and the dehumidifier really doesn't have to run that much. The dampness we experienced in the lowermost level of our home is gone and the mold that we had in the crawlspace has been arrested. We are happy with the work performed by Frontier and our exterminator says he wishes all his customers would make his job as easy to do as our home is now. At the same time we had the crawlspace worked on we had Frontier address a settling problem that resulted in a major crack in one portion of the brick veneer of our home. The crew that performed the work showed up on schedule and worked hard to get the job done without damaging our landscaping. We have had no further settling.  This type of work is not inexpensive regardless of the the company you choose to do the work,but we are happy with the job that Frontier did and appreciate the professional way they approached and solved our crawlspace/structural issues.

Very pleased with the professionalism, the research, inspection, and preparation, and the clean-up was impeccable! Never heard a complaint from the installation crew, other than being cold, always polite and caring! Even held the door for me when I came home with groceries! The cleanup process was great, that portion of the yard looked better when they finished than it did before they started!

Keith, I want to personally thank you for the time you put into our project and the time that will be spent in the future. 

"We purchased a Sedona Dehumidifier for our basement. Communication was great from the office to installation. Adam Miracle was the service technician who installed our unit. He arrived early and completed installation in a timely manner, making sure everything was working properly. Also he made sure we understood equipment operation."