I am sooooooo pleased with my experience !!!!! i sent a message to the company . I also did an on-line opinion survey. I am VERY HAPPY with the sump pump placement and the installment. The guys who came here were great. Phillip who did the electrical work was awesome . The guys that did the work to dig the trench under the house were awesome. My sump pump has been totally working its little heart out today. I wish I could have had it done 28 years ago. Thank you. Please feel free to share my experience. I am totally happy with my pump.
Laura S. of Little Rock, AR
Thursday, March 6th
Charlie is a great dude with an awesome personality! I am 64 years old and have never made an investment that made me feel like it was a real success until I decided to allow Redeemers Group to work in my crawlspace. My technician was patient with me, and explained everything clear and direct. Charlie took pictures and worked hard. I am extremely happy with his services and wish to receive a visit from him on each of my yearly maintenance visits. I am also looking forward to him getting numbers written up for some additional work that he's proposed!
Laura S. of Little Rock, AR
Monday, January 14th
The informational booklet was just exceptional. I felt like I had a pretty good handle on the situation just looking at it and it gives me a good reference tool. Wes Cordell was superb in his presentation. He laid things out logically, he was knowledgeable and answered all our questions, his speaking voice was clear (pleasant to listen to) and articulate, he was professional in every way, etc. I just can't say enough good things about him. His presentation and his professionalism went a long way towards instilling me with the confidence to make such a large investment in my house. I am a frugal person (my daughter once said the jaws of life couldn't open my wallet), so that is significant. Please thank Wes for me.
Michael C. of Little Rock, AR
Monday, June 13th
One of the nicest, most polite service personnel I've dealt with -- (Nolan Manson) a good hire. Above and beyond by removing a dead mouse as well.
Linda H. of Little Rock, AR
Thursday, February 25th
Let me just let you know about Les Jones' recent visit. Besides identifying that the sump pump needed some tightening to the exhaust pipe and correcting the problem. I mentioned that there was one place near where a seam existed in the vinyl liner that I had to wipe up some water from time to time. I had mentioned this problem on the previous service visit to a different agent. This time Les pulled off some tape in that area and identified that a piece should have been pulled upward. He made the correction. We had a torrential rain storm a couple of days before. I had never seen that much rainfall for such a long period. I went under the house the next day and there was not a drop in the place Les repaired. He was also such a pleasant and helpful representative for your company. This is someone that I hope you keep!
James M. of Little Rock, AR
Wednesday, July 10th
[Nicole] was so kind and helpful! I've been dealing with a lot of stress, but Nicole was beyond wonderful! She definitely set a good example for how customer service SHOULD be."
Rachel O. of Hot Springs Village, AR
Wednesday, November 8th
Kyle and Chet demonstrated a good work ethic and partnership working together. The explanation of daily goals and summary of the jobs completed was very organized and undertandable. The goals for the next day were gived verbally as well. Great job!
Nancy J. of Jackson, TN
Thursday, February 4th
Mike did a very good job at presenting every thing to me.
Cindy N. of Henderson, TN
Monday, April 11th
I highly recommend these people. They did a great job for me. I’m in West Tennessee, and the price was very fair.
Tom H. of Bells, TN
Monday, September 23rd
Great - the crew of Philip, Rafael, Anthony & Jacob did an outstanding job & explained each step of the process as they worked. They were very professional, polite & respectful. By the time they completed the work, I felt like I had known them for years. I highly recommend Redeemers Group along with Philip & his crew.
Scott P. of Selmer, TN
Friday, May 5th
he Redeemers Group were very professional and answered all of our questions. The first representative that came out to give an estimate was very thorough and explained everything to make us feel comfortable with knowing we had a professional company taking care of our foundation. Every man that came out were very respectful and kind. I would highly recommend this company!!
Sherri B. of Iuka, MS
Monday, May 16th
Philip, Rafeal, and Anthony did a good job. They worked steady until the job was finished.
Donald L. of Corinth, MS
Friday, March 24th
They communicated with us from start to finish, arrived on time and did the job quickly. We have no complaints! They evaluated the shifting that had occurred to our home and what had been done previously and made an affordable and reasonable recommendation. We spent about twice as much trying to fix the issue before we called them, with a company that had a "lifetime warranty." The work they did was of little help, and when they went out of business, we had no recourse.
Julie H. of Corinth, MS
Friday, May 5th
Christian and his crew were friendly, professional, and dedicated.
John P. of Corinth, MS
Friday, December 17th
Great experience, from the moment I called to schedule my appointment, to Wade's visit. Redeemers Group are honest, knowledgeable, and our kind of people.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.