ABOUT THE BASEMENT SYSTEMS NETWORK
Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.
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I can't believe you have only one service technician. (and one training at least) Don't let him...