Testimonials for Island Basement Systems

The air smells so fresh and clean throughout the house. It is day and night.....thank you! Why didn't I do this sooner?  It is 110% better.  Thank you so much for your quick work to make our home and us HEALTHY.

Thanks again for the work.  Service was exceptional. I just wanted to let you know that our house went on the market last week.  After three pre-offer home inspections we received four unconditional offers on the house and sold for $105,000 over asking.  It is clear that the work you did and the product you installed went a long way to creating a sense of security for the buyers.

Great follow-up to defective battery issue.

Ours was not a leakage problem, rather we wanted to save on energy consumption. Island Basement System helped us do just that with their energy saving and efficient Icynene Spray Foam Insulation.

John went above and beyond, terrific attitude as we found with everyone in your company.  Thank you guys and gal!

The before and after photos on the internet were wonderful.  The guys were great!

Clean up - quality of work - in all outstanding.  Your employees are a credit to your company and I have been proudly showing friends and neighbours my 'new' crawlspace.  A heart felt thanks for a job done well.

Furnace doesn't come on as often since installation was done...so it must be working well!

Shell Busey and Peter Spaans's analysis and method of repair made sense.

Offered innovative solutions no one else proposed.

Experts in what you do - referral to use your company.

Steven, the installer is an excellent worker.  There was almost nothing to clean up, he worked long hours and finished in two days (as promised) even though there was the extra work of installing the sump pump which was not expected to have to be done.  Thank you!

Our downstairs crawlspace was dank. We learned that no vapour barrier had been applied prior to the concrete floor being poured, so over the years moisture wicked through, and left the whole room smelling musty. That smell permeated everything we stored down there. I researched options and determined that Island Basement Systems has a simple but sophisticated technology that might solve the problem. They also have a great Better Business Bureau rating. I called for an estimate, and their very accommodating staff responded promptly, did a thorough assessment, determined that they could indeed fix the problem, and provided me with an estimate that they said was good for at least a year. I scheduled the job by mutual agreement with IBS, and Giovanni and Steve did the work in just under three days. They cleaned out the old fibreglass insulation, vacuumed the rough concrete floor, laid and anchored a tough plastic vapour barrier, and sprayed foam insulation between all the exposed studs, from the edge of the vapour barrier up to the “ceiling” of the crawlspace. This completely sealed the room, making it waterproof and “heatable”. It is now clean, dry and bright. I am very happy with the outcome! Throughout the entire process Giovanni and Steve worked diligently. They appeared on site at the times they said they would, they worked solidly and efficiently throughout each day, and they cleaned up the work area at the end of each day. They were very pleasant to deal with, knowledgeable and accommodating. They answered all my questions about the process, materials, progress, etc. politely and comprehensively, and went the extra mile to ensure that any concerns I had were effectively dealt with. I also had a number of conversations and e-mail exchanges with Allyson, at the ISB office, before and during the project and found her to be very pleasant to deal with. The bottom line is that I am delighted with the final result and very pleased with ISB staff, products, and process. I encourage anyone with basement or crawlspace moisture problems to give them a call. They are professional, reliable and helpful

You and your company have been great to deal with, I will happily spread the word on how happy I am with your company.  When I am ready to tackle the attic, you will be the ones I call.

Found Island Basement Systems during a home show, the sales team and customer service was great!