Testimonials for Connecticut Basement Systems

I really like working with Ailton! He provides informed intelligent answers and he is patient!

[Efraim] was absolutely excellent, fixed [the] pipe [with] no problem! Terrific [and] fabulous! 

My wet garage is history!!! Hallelujah, it is dry. I was afraid to open the door yesterday in the midst of the all day downpour but lo and behold, it was dry. No surprise to you, I am sure. But after 10 years of water, dampness, ruined items and not being able to store anything valuable there, this is a true blessing. My one regret, that I didn't do it years ago. We really need to get the word out that this works. Why don't Real Estate brokers know this? They would be a great source of referrals. I almost always ask mine for recommendations about household projects. She should have known and could have told me about CT Basement Systems long ago. Thank you, Vin, for your excellent service! Sincerely, Rosemary Lamie Riverside, CT

My experience was good and your company did quality work.  Your office staff have been very helpful.  Your salesperson was very good.  He was clearly knowledgeable and explained things well.  Your installation crew was very efficient and good.  

Jeff was very good and his experience shows. He was there early in the morning. He calls ahead, takes his time, and is very effecient. Thank you so much for sending him out. 

Tony's work was amazing. I was thrilled with the entire experience, I will request only him from now on.

Johnny called me afterward to follow-up on the service. I'm extremely satisfied and want to commend Johnny for his politeness, cleanliness, and more! 

Kevon and his crew showed up on time. They professionally completed the job to my total satisfaction. Their friendly attitude and their willingness to complete the job perfectly makes me endorse them 100%.

Jesse did an amazing job! Jesse and Jacob Scott came to replace my two pumps. They were careful thorough, took care of my pumps and took the time needed to get it done correctly! They were fabulous!!

Jamin is trusted by Ms. Malin. Her late husband was particularly fond of him and she trusts his advice. 

Just wanted to call to give you a compliment the last 2 people you had at the house were extremely professional. It’s always good to have people like that around. Daniel today serviced our SaniDry and just wanted to give him a compliment. 

I am extremely satisfied with everything that happened, start to finish. I felt my initial consultation from you was informative, honest and efficient. In the interim, I thought the communication from your company to me in terms of the steps I needed to take for prep and install was exceptional and as a result I was fully prepared (probably overly so) for the crew to come in and do their work. And finally, yesterday's install. I wouldn't have believed that they finished it in one day unless I saw it with my own eyes. The quality of their work was fantastic, so it seems so far at least after 12 hours, and they were extremely friendly when I bugged them with questions. Even as they were leaving well past 7pm, they even were courteous enough to sweep and clean the basement steps on their way out. Small details like that speak volumes in terms of the quality of work and care that was taken on the big stuff.   For what can be - I'm sure- a usually stressful situation for both you guys and the homeowner based on the labor and cost involved, I thought CT Basement Systems handled it with empathy and beyond professionally.   Based on my experience, I will absolutely recommend you to anyone, and will absolutely use you again if any further upgrades or repairs are necessary.

We were very happy with Dan, he comes annually for our maintenance. 

My appointment went perfectly. I would easily rate Steve a 10/10 person to work with. I could not be happier!

I'm extremely happy with Brandon's visit! I would use your company again in a heartbeat!