Testimonials for Connecticut Basement Systems

Catrell was really nice! He explained everything, it was a pleasant experience. Very nice guy and I will request him in the future.

Ailton did such an amazing job. He really handled my system well and was able to address all the concerns I had and made me feel really comfortable.

I am extremely satisfied! The changes required from the original proposal were handled very satisfactorily. Professional and courteous staff that really know what they're doing. The staff setting and organizing the appointment were always good. I'm impressed that I received return phone calls when I left voicemails. This is obviously a very customer-focused company. I had my older company for nearly 20 years. The comparison to my old company is a night and day improvement -- it's a relief to finally have my basement system in proper hands. Thank you! 

Bruce is knowledgeable and articulate! 

Very impressed with Bruce! Best Tech ever - professional and want him every year!

Ailton was very helpful and informative about the issue and the system!

He was professional, personable, caring and highly capable! He is the technician that I have come to trust! Grateful for Bill's expertise and experience!

Bill Caple was awesome! Very helpful!

Very happy with the service after 5. AI was very nice and helpful. 

He was great, very nice, helped bring in boxes from outside and cleaned water that dropped on the basement floor. 

I had one foot of water in my basement after every 4-5" rain fall. I no longer have any water - nor is my slab creating condensation even after the hardest rainfalls! I didn't go from a little problem to a better fix, I went from a major problem to a completely dry basement. You can use me as a reference, I'd love to share my former problems with anyone wishing to eliminate their's, I can't say enough about my results so far, thank you.

Everyone from Mr. Rainer Finke our salesman and Mr. Janesky for caring enough to make a system with such a backup - he had the answer to my problem. We had a sump pump with a bilge pump backup, but when the bilge needed repair, before my son got it back in and working I was flooded 3 times - other times before that too! I kept an intercom next to my bed so I could hear that sump go on - that was terrible!! HA-not anymore!!!

I had a great salesman come here and before that they sent me a book and product brochures and information on my saleman. I am a very happy customer.

The crew and foreman were very professional and I commend them all. I was very impressed with your salesman's laptop presentation, it was very informative and answered all my questions. Thank you for the continuous updates on information for my system and I will not hesitate to recommend Basement Systems to anyone I know.

We are extremely satisfied with the job basement systems did for us and the crew was very courteous and efficient. Your office staff was very helpful and prompt. And your salesman was on schedule and answered all of my questions very well. We've been through two big rain storms and our basement has stayed dry!