Testimonials for Connecticut Basement Systems

Tibor was a great support, solving problems and getting things back on track. Very positive in his attitude and approach.

That leaves Julie for last! You gave us wonderful suggestions, provided calm management (which kept us calm, and that was much needed), solved the big problems, was always their to listen to Kathy and I and kept everyone on task while keeping us, your customers happy. All that is pretty priceless also. 

George was polite and did a wonderful job. I am a New Yorker so I do not compliment often but he defenitely deserved this review.

Rob was fantastic! Knowledgeable and extremely helpful!

Chuck Stofko and Bill Anderson came to our house at no charge and started analyzing our issue.  They even cut into some walls to identify the source of the odor. They quickly identified the problem was coming from the outside, which essentially took the work away from them.  They took the time to discuss our options and even followed up in that they were looking for local providers to help out. I sincerely appreciated the honesty and quick diagnosis. I would absolutely do business with them again

Dan was a pleasure to have, and he explained everything really well.

Dear Mr. McCarty, I wanted to write to you to let you know what an asset Gary Meglino is to Connecticut Basements.  Gary came out last Monday, April 23 to assess our waterproofing needs and give me an estimate. From the phone call the night before to confirm our appointment to his follow-up call after his visit, every aspect of my interactions with Gary confirmed that Connecticut Basements is a company I would like to give my business to.  He was professional, personable, and informed. I really felt educated after his visit about the products Connecticut Basements offers and what options were available to me. With his presentation of the product samples and videos, I really felt like I knew exactly what I would be getting from the installation. Gary was so patient in entertaining all of my questions and gave thorough answers.  When he sensed that I would be reluctant to do a full-perimeter installation, he quickly adjusted the quote to fit our priorities. Although we are taking some time to see if some exterior modifications will help to alleviate our water problems, if we do decide a waterproofing installation is necessary, based on my interactions with Gary, we would have full confidence in having Connecticut Basements complete the job. Best regards, Carla Moopenn

Before I contacted Connecticut Basement Systems, my basement floor was consistently wet. The water would seep in through the walls near the floor, worsening after any amount of rain. Connecticut Basement Systems installed perimeter drain around the basement to catch whatever water was entering the basement, a Triple Safe Sump Pump, and I had the Clean Space wall liner put in. I noticed the difference immediately. My floor is now consistently dry, which it has never been before. Also, the Clean Space wall liner has dramatically changed the appearance of the basement. The old concrete walls were really dark and cruddy looking and the wall liner really brightened and cleaned up the look of my basement. The work completed by Connecticut Basement Systems has truly improved my home. I can now actually use my basement and not have to worry about putting on boots first. Before the installation, we were scared to store anything down there with the risk of getting everything wet and moldy. My basement was a complete waste of space before. Now I utilize the space partially as a storage area and partially a work area for hobbies.  My experience with the Connecticut Basement Systems team has been exceptional from start to finish. Chuck arrived for the consultation and immediately identified the trouble areas in the basement and explained how they could be remedied. Chuck was able to answer all of my questions with confidence, which was very reassuring. On the day of the installation, Noel and his crew showed up on time. Noel walked me through the whole installation process and explained the work to be done, step by step. They did a great job of covering everything in the basement with plastic, as to keep the dust off. After that, they got right to work and were able to finish the entire job before 5:00p.m. I have never seen a crew work as hard as these guys did that day. Everyone on the crew was respectful and neat, they cleaned all the debris from the basement and did not leave any other mess. I was thoroughly impressed. I would refer Connecticut Basement Systems to anyone with the same basement issues as I had. The entire process is easy, and I am confident in the work that was done. The work was a cost effective solution that greatly improved the quality of my basement and home and there was no cost or fee that was unexplained. Chuck and the Connecticut Basement Systems team are the best!

I loved Alberto! Send him for my next service please -- don't lose him!

I loved Alberto! Send him only next time! Service team DON'T LOSE HIM!

Sid and The Connecticut Basement Systems crew were top notch and very professional.

First off, this is long overdue, but we were extremely happy with the work the team did on on our basement. The team was great and working hard to make sure everything was completed on time. Now we have an awesome space downstairs as well as an extra “bedroom”.

My wife and I recently employed Connecticut Basement Systems to do some major waterproofing work. Specifically, we had installed the WaterGuard Drainage System, TripleSafe Sump Pump, ThermalDry Flooring, Brightwall Paneling, CleanSpace and SaniDry Air System. I am happy to say that after four extremely powerful rain storms, our basement has remained bone dry! Our experience with your team has been nothing short of great, starting with Rick, who met with us back in early January. Rick's friendly and informative style instantly made us feel at ease. This was very apparent to us, especially when contrasted with some of your competitor's hard sell tactics, which completely turned us off. As the job date approached, Rick checked in with us to see if we had any questions. He also went out of his way one morning by agreeing to meet me and my contractor in Westchester to ensure that our basement was indeed ready for Basement Systems workers to begin the waterproofing process. Your team of workers were fantastic, so much so that my contractor commented that he had never seen such a thorough waterproofing job. We just wanted to say thank you, and if a prospective client needs a reference, we will be happy to speak to them on your behalf. Sincerely, Frank and Kimberly C.

Jeff was awesome! He explained everything and really knew his stuff, I trust him! 

Called for water after the install-Mike came out with a solution, was patient, and educated me.