Testimonials for Connecticut Basement Systems

Your installation crew was more than courteous. They answered every question I asked them, and they knew everything about sump pumps. The crew was the best I have ever had doing anything around my home. They were professional, courteous, and cleaned up after themselves. Thank you for everything.

Excellent job. I am very very happy with everything! I am amazed at the water being pumped out. What a relief not to have to worry about a wet garage anymore. The crew was hard working and very courteous. Bruce was my salesman he explained everything and there was no pressure to do anything. He presented me with choices and I made my own decisions.

What a great guy, he explained everything to me. 

Tony's work was absolutely thrilling. I only want him in the future, he was great and did a great job.

I was very pleased with Ailton's politeness and service!

Steve was a great reprentation of Connecticut Basement Systems. He was positive and wonderful!

Very professional.

Very courteous and informative. The rep on the phone set me up with Tarn and was timely with follow-up calls and emails. Very thorough, explained the process and costs completely, including the optional add-ons. Excellent! Jack-hammering the concrete raises a lot of dust - but the guys installed plastic over itmes in the cellar and at other access points to block off other areas of the house to minimize dust infiltration. They cleared all debris and swept up as best they could - Very Satisfied!!!

Ailton was excellent. He was patient, polite, had great great work ethic, and I really appreciated him. He is an assest to the company. 

Nick did an amazing job. He deserves a gold star!

I am very happy with your company. Noel and his crew worked very hard all day; and my garage looks fantastic. Noel and his crew are an asset to your corporation. Your sales force and the service department are the best. But I must also Thank You [Larry]; for having the vision and energy to start this great company. Because without you; none of this could of been accomplished. God bless you and your family and the employees at Connecticut Basement Systems.

Dave Lorusso and the crew are to be commended - very professional. I will tell my friends about your company and you may use me as a reference.

To Whom It May Concern: Since I've had my basement waterproofed by Basement Systems it has been bone dry. No more pumping out, no more musty odor. It is now a pleasure to use my space downstairs. My biggest regret is, not having it done years ago. Thank you Basement Systems.

The information was explained well. Rick was very friendly and answered all my questions. Very professional work ethic. Extremely knowledgeable and informative. They crew was on time and very neat. I had my basement waterproofed by CT Basement Systems and was referred to Dr. Energy Saver for air conditioning. I will definitely reccommend your work to friends. 

My basement was flooded so I got the Basement Systems services. I checked out other brands but I like their salesman the best. He was more knowledgeable and cuts through all the minutiae. The contract says that the installation team will lay an exterior pipe 15 feet away from my house so the water will get pumped out. It was disappointing because that 15 feet was underneath my deck. The interaction with them was fine but I wished somebody would have said, "you realized this is going to do this to your garden." Nevertheless, the follow-up has been excellent. They were clean, quick, efficient and I can't ask for more than that. The basement system is doing what it's supposed to. It's pouring rain now but the basement is dry.