Job review from Steven And Liz in Effingham, IL 62401 on 08/27/19

Overall Rating:

4.4 out of 5

Our Overall Service

Did not know that there would be foreman for each process. Would have liked to know how the day would go. Would have planned to have lunch for the guys.

Call Representative

Again would have like to know how the day would go.

Sales Process

Again explained what to expect the days of install.

Our Installation Crew

Loved them! They really met the challenges they were faced with like a 5 foot snake, a bat. And they really explained to my husband what they were doing. 1 million percent improvement! I can't say enough good things about our team. They really worked hard and well together. Keep them! I hope the next team is equally as good for the other part of the basement.

The Cleanup Process

Perfect! They really cleaned up and got rid of all the trash in the crawl space. It was not a pleasant space and they removed everything.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

We had a bid from Heliotech. The guy kept talking about Woods Basement. What they offered was not really what we needed and they were very hard sell. Even had the utilities marked when we hadn't signed a contract. So we thought if Heliotech Man was so worried about Woods we should call them! The rest is history. The crew to put in the rest of the basement is coming in 2 weeks. We can't wait. We had friends who had Woods too and they were thrilled!

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Job review from Steven And Liz in Effingham, IL 62401 on 08/27/19

Overall Rating:

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