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Job review from David in Champaign, IL 61822 on 05/28/21
Our Overall Service
The price was a bit higher than I anticipated, however close to what I thought. Very few complaints from start to finish
Call Representative
Susan kept me informed as to the status of our job, including letting me know that the start of our job was to be delayed by a day
Sales Process
Luke did a good job describing what needed to be done in our crawlspace and quickly providing me with a price. Kevin also quickly followed up with scheduling the job once I agreed.
Our Installation Crew
There was a bit of confusion as to the scope of work, but Juan was able to quickly rectify that with a phone call. The crew worked quickly and did a very good job.
My once complaint is that Juan did not provide me with a copy of the two documents I signed. I like these for my records should there be any question.
The Cleanup Process
The crawlspace was clean and they swept out my garage. All construction debris was removed from the site and nothing was put into my trash tote.
What type of work did you have done:
Crawl Space Repair
I really liked the web site showing the process and what the results would look like. We...