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Job review from Meredith in St. Louis, MO 63129 on 08/01/14
The only thing I wish we were told in the beginning was that the asbestos tiling covered by the carpet MUST be removed before the crew came out the first time. Additionally, we were told that apart of our staircase and desk must be removed, too. We were told at our consolation that the tiling, deck and staircase would be fine and could be worked around and we didn't have to do anything. As a result, we had to schedule a second time for the crew to come back. Other than that, Nolan was fantastic and extremely informative about the product that we selected.
Great crew! They cleaned up very well considering the dust and dirt that was created due to the installation.
Again, great job. I felt like all I had to do was take a mop and wipe down the extra dust and that was it! The crew kept the dust limited to only the area that they worked in.... And not all over the house.
What made you choose our company:
Honestly, it was the customer service right from the beginning! Being brand new home owners for the first time, and going through water issues that were not detected upon the inspection and our first few months in the house, we were at the pity and knowledge of experts. We wanted know who and what could be done to stop the water from coming in. That's when we turned to Wood's. After numerous calls and bad customer service with another company, we were recommended to contact Wood's. Low and behold, Wood's took care of us right from the first phone call that we even made to set up a consultation. We knew the project was going to be extensive, but well worth every penny. As a result, due to the customer service we received, we were able to comit to your company! Thank you!!
Great work! Excellent service!