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Job review from Donald in Carterville, IL 62918 on 07/27/12
Overall, I am pleased we had the work done. Please contact me regarding the problem with the bowing of the vent covers as mentoned above. Thanks
Our Overall Service
Final results were good, following some corrective measures, but now some vent covers are bowing out and seal is lost.
Call Representative
Very good. Salesperson got back to me in a reasonably short time.
Our Office Staff
Staff seemed eager to be sure all needs were met, responses were always prompt and courteous.
Sales Process
Seemed highly knowledgable and advised and recommended rather than pressured.
Our Installation Crew
Initial installation crew did an unsatisfactory job, and follow-up work and corrections were required, bringing the rating down. Final crew did level 5 work.
The Cleanup Process
Similar to installation crew experience, above. Final result was very good.
Service was great.