Testimonials for Nova Basement Systems

"Dave, our serviceman was very polite, and arrived when he said he would.  Plus, he like our dog, which is VERY important to us."

"We have had previous repairs done by Nova, we would not even consider calling anyone else."

"We met with three different companies about our basement issue.  Your process was far superior and your entire team was excellent to work with.  Well done!"

"Excellent service and process.  Isaias was wonderful, and thoroughly explained everything to me.  I would definitely use Nova again!"

"The sales presentation by Niles sold us.  He understood the problem completely and showed us how Nova could solve it.  The crew was very professional in all aspects."

" I just wanted to write you and tell you what a great job the three technicians Ignacio, Joe, and Bryan did at my house on Friday August 16th, 2019.  It looks great and the cleanup was amazing.  I expected to have some kind of mess left over from the type of work that was done, but no mess at all was left for me to have to worry about.  I worked all day and came home very pleased at the job and cleanup.  My family said the technicians were very professional and worked very hard the whole time they were here.  Great job! Everyone I dealt with from nova was great and I am very pleased. " 

"The work was as explained and all questions and concerns were answered.  The crew was friendly and professional. The work was done in a timely manner."

"Kyle was excellent!  He went above and beyond for us.  It was a tough spring with all the rain but he got the wall finished so our basement could be finished." 

"Good work, Josh!"

"I would recommend my crew, A+.  They were professional, and they covered everything with plastic sheeting.  They worked great together.  If I hadn't heard the jack hammer, I wouldn't have known they were in the basement!  They set their goal, and met it everyday.  Nova was recommended by my Loan Officer, I value her opinion, sso I chose you.  Great choice and great recommendation." 

"Kyle Kooyenga did our work. He went above and beyond expectation.  Great job!"

"You have a better reputation than the other basement system companies.  All of your employees were very helpful and went the extra mile during this project."

"The installers were very nice and courteous of our property and home.  They both worked very hard at all times and finished quickly.  When I talked to Chris Young, he seemed like the guy (and company) that I could stand behind."

" Ted and I are really amazed with how Mikey and Ignacio worked together to to solve our seepage problem in our basement.  They all worked together as a team, and actually "go the extra distance it takes"  to do the right thing for the comfort and reassurance of the homeowners.  This cooperation, knowledge, and skills have gone beyond our expectations.   At first, we were concerned, leary, and even scared about what to expect.  Now, that all the jackhammering and drilling have tapered off, we were able to relax and realize our fears were not necessary.  Your workers are truly worth their weight in gold!! It's truly amazing how much hard work, and thought goes into solving a water seepage problem in a basement, but because of your workers abilities, our fears have been alleviated.   Your company and especially your workers will be highly recommended by both my husband and myself, for a long time.   In addition, we need to say thanks to Mike Flores who initially came out to our home to tell us about your drainage system.  He is extremely patient and knowledgeable and he convinced us that the Nova System was the way to go!! "

"I have been extremely happy with John Naughton's service, professionalism, and understanding of our situation and needs."