Testimonials for Nova Basement Systems

"Terrific services.  I loved having the technician explain everything to me.  I would refer anyone to Nova."

"We chose Nova because of the location and reputation."

"Historically competent."

"I heard about your company from my son in Illinois. Your employees are exceptional.  They did an excellent job and worked so well together. I would use them again and am so glad I chose your company."

"Seamless Gutter recommended Nova to me. They did a great job.  They came on time. No mess was left when they were done. I'm very happy." 

"We chose Nova because we knew the prior owner and they have a great reputation with years of business.  They were excellent!"

"Kyle explained what was going on with our dry well, dug it out deeper, put more rock around it and under it. We are hoping this will take care of the drainage problem."

"Everyone was outstanding!  Starting with the outstanding polite office ladies.  Niles Goodman talked me through what the crew would do inside and out.  Josh Kayser worked alone on a very HOT HOT windy day.  I also think he did a very very good job.  I chose Nova because they are a La Porte company and I didn't want to go out of town at all." 

"Very professional! Josh has been great to work with. He is timely, helpful with coordinating services, and has even left the work spaces neater than when he arrived! Highly recommend."

"Great business, very professional, always does a great job."

"Very professional and respectful of my property."

"All of our interactions have been positive. They do quality work in a professional, timely manner. Chris, our sales person, was knowledgeable ,professional, thorough and kind. I highly recommend Nova!"

"The crew was polite and friendly.  The manager answered all my questions and explained everything well." 

"They completed the job under the estimated time, they were qualified and courteous."

The intent of this letter is to reflect my feelings of the way in which your crew installed six wall anchors in my basement. I was pleasantly surprised by the professionalism with which they performed this task. They made no mistakes and worked in an extremely clean and tidy fashion. There was no clean up for me to do! They did exactly what your estimator said they would do. They were on time and worked steadily even though the weather was terrible due to the rain, cold, wind, and sometimes sleet. Yet, they did not complain and went about their tasks with precision and neatness. Seldom do I find a contractor who does what he promises and truly cares about the customer. Your men reflect the fine standards of a professional company. Thank you for hiring fine, quality workers and thank them for doing such a fine job. Please pass my praise on to them. They deserve it.