Testimonials for Nova Basement Systems

"All of the guys were good to talk to and knew the job.  The office girls were good on the phone and informative."

"Niles was very nice to work with and got back with us on any questions.  The crew was outstanding.  They kept the mess to a minimum and cleaned up.  Every company needs workers like them!"

"Good crew and service.  They were polite, I have no complaints." 

"Niles was very good in sales and knowledgeable about your product.  The crew was courteous and kind.  They worked hard.  I look forward to a dry basement!"

"My brother recommended you guys."

"They gave me a decent price, scheduled work in a timely manner and left working area clean and professional."

Your company has been a great surprise for us. We have had some positive experiences (and some negative experiences) with other contractors that we have contacted to do work on our house, but your company has been the best company we have ever dealt with. You have worked on providing a solution to the serious silting problem on our home. You have not just tried to sell me your product even if it wasn't needed. The thought of the owner (Jim) working on finding a specific filter for our home was very encouraging. The salesperson (Phil) has been very helpful at answering my many questions. Also, Phil has been very honest about the problem that I have. The work crew was professional and took the time to answer my questions. The women answering the phone (Rosie and Therese are very informed about the products that your company sells. Having informed individuals answering the phone has been very comforting and helpful. I would highly recommend your company to others. 

"The replacement of main pump, backup, and battery was excellent."

"Handled very well from the start to the finish."

"The crew was great."

"I used before on our previous home, you did excellent work." 

"Hollis DeWitt and Kyle Kooyenga each represented the business well in their respective roles.  We found them to be knowledgeable, courteous, and focused on treating our problem." 

"Josh called and gave me an approximate time of his arrival. He was very nice and professional. His work was excellent. I would recommend this company to anyone with water problems. Thank you for the great job!!"

"Great Job Nova Team!!! We have used Nova for three houses and every project is resolved without any issues!!!! This time we purchased a backup sump with battery and Wifi 2 sensors that is connected to our wifi and notifies us when Backup pump goes on and when water goes above both pimps if that should ever happen! Love Nova!!!!"

I really appreciated the conversation/discussion about the best choices for our home with Phil Droege.  Installation crew was prompt, fast, and amazingly didn't leave a trace.  The yard and garden looks like they weren't even touched.  Nice guys and good work! I chose Nova because the previous homeowner used Nova to install a basement system, and I liked both Phil's knowledge and the underground design!