Testimonials for MidAmerica Basement Systems

I am very satisfied with the job that you did for me. My experience with the office staff was good. All of the information that I received prior to the appointment was very informative. Our sales rep, Sean, is a great guy. He is very knowledgeable of the process and product. He takes the time to answer any questions. He's very personable and we enjoyed working with him. The installation crew, Bill, Jason, Mark and Dustin were great! They are very nice, polite guys. They are VERY hard workers. Bill always made sure we knew and approved of what he was doing. When they left the basement and garage were clean. It is so nice to have a crew like that come into our home.   Thank you for the great service!

Mark was polite, pleasant and did a great job explaining everything. MidAmerica has efficient knowledge and a better system and better materials. I was also sent material to reach which helped me understand waterproofing. Mark was just great - patient and understanding. Very helpful for elders. He seems to really know the business. I was lucky to have him!

The overall finished look from MidAmerica Basement Systems was very nice. I also heard great reviews from relatives and in "Val-Pak." The office staff was helpful and courteous. I thought they were quite knowledgeable. The installation crew did a good job too. They are very hard workers.

Tyler was very thorough and had a nice personality.  My daughter and son-in-law told me to go with MidAmerica Basement, and I have to say I'm very pleased with everything they did.

 Sean was very good! The packet that we received before our first appointment was very informative, which helped a lot when it came to the appointment.  The office staff was very nice and was able to set me up for an appointment right away. 

Our design specialist was great, he printed out layouts of what needed to be done.  The installation crew was on time and the clean up was awesome!  

Tyler's presentation was great! You could tell he is very experienced.  The installation crew was very helpful when it came to extra questions. 

I really appreciated the fact that Mark did a follow up call with me.  Mark's presentation was a big reason I decided to go with MidAmerica.  I found MidAmerica Basement Systems in the yellow pages, plus I saw their commercial. 

Tyler was very nice, friendly and knew what he was talking about. I found MidAmerica Basement Systems in the yellow pages.  Everytime I called the office staff was very helpful and was able to answer all of my questions.

Kali was very personable, informative and seemed very concerned with our basement. The two main reasons we decided to go with MidAmercia Basement Systems is because they have an outstanding reputation and when we talked with Kali we felt like he really had our best interests in mind. As far as the clean-up goes, we couldn't even tell they were there.

The office staff was great, they were able to set the appointment up right away and within a week the Design Specialist was able to look at my crawlspace.  I really like the fact that we received a follow-up call to make sure our appointment worked and to let us know what we needed to do before the installation crew got there.

The office staff was very friendly when it came to setting my appointments and they even called to remind me about them.  Mark was very thoughtful in explaining our options.  He wasn't pushy at all which was also very nice.  The installation crew was very courteous and was actually able to move up my appointment by an entire month.  Everyone at MidAmerica Basement Systems was great!

Two of the reasons we decided to hire MidAmerica Basement Systems was because of the lifetime warranty and the staff.  The installation crew was great; they were on time, courteous and also did an excellent job cleaning up.

We couldn't have been happier with the office's professionalism and attitude. We thought Matt was very thorough and an OUTSTANDING sales representative of your company. We originally went with your company because of the urgency of our need and the ability to respond to same almost immediately. The crew was very courteous and cleaned up well when the job was done. 

I thought the representative did a good job with the presentation and appointment. I really like your products, and that is why I chose your company. The office staff was helpful and the installation crew was polite. I was pleased with the clean up job as well.