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Job review from Diana in Louisville, KY 40219 on 01/07/15
I asked to have a sign put in my yard as this is how impressed I was with Basement Doctor of Kentucky and I want my neighbors to have them to go to without the worry of integrity and know how to correct their problems. Really impressed with my experience all way around.Mrs.Diana Stoler of Louisville,KY
Our Overall Service
Kept appointments not excuses and prompt with advising an anxious home owner of the the promblems and how to deal with them in an efficient manor
Call Representative
Again prompt on response time upon my getting in tough by phone and e-mail
Our Office Staff
Very courteous.
Sales Process
Very to the point and a quote given promptly. Roger was very patient with a upset homeowner who was very worried about their basement and property. He was great!
Our Installation Crew
If I could I would give Andy H. and his crew Andrew and Ken a 10 (instead of a 5 Best)on promptness, courtesy, patience.......When my home is injured I want it fixed right and now and by professionals and that is exactly what I received from Andy H and Andrew and Ken. Great Representatives of this company!
The Cleanup Process
I did not know about clean up it was just done and I was invited to take a look at the site and all work done to make sure the customer was satisfied. Imagine that! A company putting the customer first. I felt pampered.
