Testimonials for TC Hafford Basement Systems

“I just had Travis and his crew here and I wanted to tell you they were excellent. They were such great guys! They were clean, neat and very polite. They deserve a good pat on the back and you are lucky to have them as employees.”

The office staff at TC Hafford Basement Systems was perfect, working with my schedule to set up my free estimate. The sales representative was informative and very friendly. The installation crew who arrived to fix my basement problems were very nice. I was overall very satisfied with the work TC Hafford did for me. I’m very happy with the job; it should make a huge difference with the heat upstairs since it is now so insulated downstairs. Glad to be rid of the water and mildew smell – Thank you!

Tyler and his crew members Greg and Jeremiah are fantastic and a true asset to your company! We ran into an issue with the lay out and Tyler immediately stepped up and offered solutions to and snags along the way and was more than helpful. The entire experience was great! Everything looks wonderful!

Good morning, All too often we grumble when things don't turn out exactly as we want, when we want, and at a cost we want, without letting people know when our expectations have been met, or exceeded. I am probably as guilty as the next guy.   In July we contacted you about our crawl space.  Within 2 weeks Daryl visited us, and on the same day quoted and scheduled the work. He was professional and helpful at every phase of the project. We were kept informed by Amanda as to how things were progressing - "do you have any questions?", and in 39 days from the initial visit to the crew driving away, we had a finished project.   Ryan, Josh, and Taylor did a first-class job.  They explained the steps to be followed, cheerfully answered questions, did the work, and completed the project on time and absolutely hit a home run with quality.     Daryl, Amanda, Ryan, Josh and Taylor are a credit to TC Hafford.  They are the kind of people every business owner dreams about having - professional and a delight for the customer to deal with.   We are sure that you realize how good they are, but want you to know what we think.  You are lucky to have them all, and we hope that you will let them - and everyone who works for TC Hafford know - just how good they are, and that they are credit to themselves and the company.   Thanks again to all for a job very well done, and please feel free to use us as a reference wherever and whenever you would like to.

Needing the help of TC Hafford to get my basement done, the office staff did a very good job setting up my appointment for an appropriate time. The sales person who arrived to inspect the basement was very thorough and addressed all of my concerns. The installation crew was efficient and friendly, I was very satisfied with the work they did. I went to TC Hafford for the positive reviews and was not disappointed!

“I just had to tell you that I made the guys peanut butter cookies today because they are doing such a great job. I can hear absolutely everything they are saying: they are keeping it clean and professional and they are actually singing down there today!”

“I just wanted to tell you that you are one of the best CSRs I have ever dealt with. You are so perky, friendly and thorough. There are parts of this phone call that I have never experienced with any other company and I just wanted to tell you, you are great at your job.”  Thanks Amanda!

Heather was very good at explaining everything and I called her several times with questions. The guys worked hard on the job and we were happy with their work. We had a lot of water in the basement before we called you and since the drain has gone in we have not had a drop. We have already had two large rain storms and no water at all. Thank you very much and we are very happy with the job from beginning to end. 

When I called TC Hafford Basement Systems the office staff who greeted me over the phone was exceptional and courteous. The sales representative who arrived was precise and helpful. Then when the installation crew arrived, they were professional, accurate and knowledgeable. I am extremely satisfied with the work done on my home, the issue was completely resolved. I chose TC Hafford for their reputation and I was not disappointed.

When I called TC Hafford Basement Systems to have my crawlspace waterproofed I was greeted by their very good office staff. The sales representative had a very good presentation to give me an idea of what was going to be done. The installation crew who came did a good job, which left me satisfied. I like TC Hafford because they don’t put pressure on you to buy.

From my experience with TC Hafford Basement Systems, the office staff has always been professional and responsive. The sales person was knowledgeable and low-pressure. Everyone on the installation crew was respectable and capable. The job TC Hafford completed was very satisfactory! I would recommend the system and TC Hafford to anyone with a similar need.

The installation crew was excellent. They were polite, respectful, and hard workers!

When we called TC Hafford Basement Systems, we were greeted by a very friendly and informative office staff. The sales person who arrived was very knowledgeable. The installation crew who did the work on our home were very nice and professional. Overall, we were very satisfied with the work done by TC Hafford!

When I called TC Hafford to set up a free estimate, their office staff was excellent, working with my schedule. The salesperson did a great job with his presentation. When the installation crew got the job done, they were fast and professional. They even cleaned up well before they left. I’m very satisfied with work they did on my crawlspace!

They had the solution I was looking for at a good price and they did a great job!