Testimonials for Basement Systems USA

Hi Tina,Wes and I want to be sure that your company, and especially Eric who completed our basement renovation, know how pleased we were with his services. The job was very well done! Eric and all the employees we met were professional and so courteous.Thank you for all you did for us!Sincerely, Susan Thomas915 Springwood DriveWest Chester, PA 19382

I would like to take this opportunity to thank all of your crew who worked on my basement. They were all conscientious and hard-working throughout the project. I would especially like to comment K.C. He paid attention to detail and really took pride in his work. Mr Harris, the inspector from the Redevelopment Authority of Philadelphia, also commented on the good work performed by K.C., who was putting the finishing touches on the job when he came through my home. Again, all of your crew did a great job and turned my basement into a room I will enjoy for a long time to come. Thank you, Eileen

My company had Basement Systems USA finish our basement at our office and I highly recommend their work! The basement turned out better than expected. The Foreman, Chris, was very good at communicating and always made sure the job site was clean at the end of the day. My company deals with a lot of different contractors and from my experience this company is very professional and does quality work. I would highly recommend them.

We found mold infesting the carpet in the basement. We pulled out and threw away the carpet, and discovered that the concrete underneath was in pretty bad shape, so we didn't want to do the tiling ourselves. Talked to a couple places, Basement Systems USA was the most professional and knowledgeable and their prices were fair. We're very happy with the work they did. The estimate guy spent a long time with us and explained our options in great detail, never pressured or rushed us. We were able to schedule the installation for within a few weeks, which was great - we use the basement as a work space, and it was disruptive to have it out of commission. The workmen were a little late (really a little - less than a half hour) and hadn't called to give us a head's up, which is why I gave a B in that category - it annoys my husband when he doesn't know how long it will be until the workers arrive. Once the two men arrived, though, they were courteous and competent. They were honest with us about what they could and couldn't do given the shape of the concrete (i.e., there was no way we'd get a level floor down there without major concrete work), and they did a very nice job, and left everything spotless - definitely the most efficient and clean installation job we've had done. It wasn't cheap, but we felt it was a reasonable price and a good investment, and with the solid installation job to top it off, we're very happy with our choice. 

 Everything looks great and the guys on the crew were excellent!

1) Friendly salesperson, convincing and with good sales skills 2) The Installation Manager was very knowledgeable and with excellent customer skills. Very good at explaining the project and the proposed solution 3) The installation went very well. No issues with the crew, punctual, hard workers with excellent workmanship and professionalism. Left the area spotless, no mess left behind 4) I also like the material and the items used for support. Seems to be very strong and able to support without any issues. 

Professionals were reasonable and completed the work with minimal disruption to my schedule. Additionally contacts were responsive and great to work with.