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Job review from in Franklin, MA 02038 on 02/04/18

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew

Ricky, Matt, and Matt did a fantastic job. I was kept informed of their progress, and Ricky explained everything to me about my new basement system.

The Cleanup Process

What made you choose our company:

The salesperson, Pat Cahill, is the reason why I chose DryZone Basement Systems. The first time he came, he gave me 3 options for what I could do to keep my basement dry. That was in July of 2017. I called again last month after all the snow and rain caused puddles in my basement. After vacuuming up water in my basement over and over again, I finally decided I needed to have a sump pump. I asked Pat Cahill if he would come to my house again to see what I was dealing with. He came to my house the very next day, and explained everything about installing a sump pump system. There was no pressure to go ahead with the project. I was sent a new quote for the job, and I signed the contract. The crew was able to come the very next week, and they did a fantastic job.

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