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Job review from in Franklin, MA 02038 on 04/27/18

Overall Rating:

5  out of 5
Our Overall Service

Everyone we talked to throughout the process was courteous, efficient and knowledgeable.

Call Representative

Very responsive. When we requested a certificate of insurance, it was sent promptly.

Sales Process

Pat Cahill (and the competitive price) was the reason we selected your company. Pat was the third representative we interviewed, and we found him to be very professional, knowledgeable, and not pushy. He promptly responded to our subsequent questions. His demeanor and his approach sold us on your company.

Our Installation Crew

Kyle, TJ and Carlos just left after our installation today. Kyle introduced himself and his team to us. He went over the work to be done both inside and outside the house, and he answered all of our questions. Kyle and his team were efficient, and completed the job in about 4 hours, which was less time than we expected. We were very impressed with this installation team.

The Cleanup Process

The job site was very clean with much less dust than we anticipated. Kyle and TJ explained the system they had just installed, and they answered all of my questions. They left the basement as neat and tidy as possible.

What made you choose our company:

We chose DryZone Basement Systems because of the initial presentation of your Sales Representative, Pat Cahill, and your competitive pricing. DryZone was the last of the three proposals we received, and we knew immediately we would choose DryZone. Based upon the quality of your installation team, we would highly recommend DryZone to any potential customer.

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