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Job review from in Williamston, MI 48895 on 09/18/24

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Looking into the reviews and a trust for the people that Ayers sent to our home, Matt and Mitch were both very forthcoming and honest about everything from the beginning and very easy to work with. Our basement remodel crew included Joe, the new foreman, James, Liam and Mike (had his first day at our house finishing the final things up). I have had the best experience with each of these young men. I would recommend them to my most valued family and friends. They proved without a doubt they could be trusted in my home 100%, they always expressed sincere intentions of making sure I was more than just happy with the outcome. Each person we met from Ayers has been a delight to work with. Even whenever there was something that didn't go as planned, the representatives took the circumstance, flipped it and turned it into a positive on the value and perfection of what was installed or completed. Our basement is more beautiful than ever, it feels like we have a new home and better than that, we are so happy knowing the drain tile systems are working in addition to the beauty of the space after completion. They also cleaned up after themselves not only daily, but when the job was done, the space and their working spaces were all left immaculate. I could go on and on, and I will if you have questions. I always say that every "job" has potential for hiccups, it isn't the hiccup that defines the contractor, it is how they come back and compensate from it, Ayers crew nailed it on both accounts. Nearly everything was perfect from the start and the things that weren't initially perfect, the crew would work tirelessly to make perfect, so that the end result was a happy homeowner, and that we are!!! Thank you Ayers!!!! Especially huge thank you to Joe, James, Liam and Mike that finished the basement, wow, they just nailed it. And they were a joy to have in my home!
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