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Job review from Josh in Portage, MI 49024 on 08/17/15
Overall a great experience. Especially the crew, they made what was a stressful time for us much easier.
Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our salesperson was nice but his communication after we signed our contract was subpar. He would take forever to respond to emails and his response were typically one liners that sometimes didn't even give any information. From a sales standpoint, I would think a salesperson would be on point with their communication, especially in today's age where almost everyone in business has an email capable device with them.
Our Installation Crew
Travis and his crew were amazing. Everything was fully explained throughout the entire process. All three guys were extremely polite and went the extra mile to respect our home and belongings. I've never had a more pleasant experience in getting work done on or in my home. A big thanks and WOW goes out to Travis and his crew.
The Cleanup Process
The cleanup was excellent. the crew went above and beyond in my opinion in trying to remove all traces of the work they did. The work outside is so seamless that it looks like it's been there for a year or more.
We did research to choose a company. Honetly, no other company would excavate our crawlspace! A...