Complete Basement Systems was one of the only companies in my area who advertised they could do crawlspaces. They sent out a nice book describing common issues with crawlspaces, so it was obvious they were experienced with our type of crawlspace. From the moment I called, the person in the office seemed genuinely interested in what I needed and asked numerous questions to make sure they could help with our problems. When Tim came out to talk about the job, he was sincere and spent the time to really listen to us. We originally couldn't afford to do the repairs when we first had him come out, but he never made us feel bad. When we came up with financing and were more prepared to get the work done, Tim came back out and got the ball rolling. To summarize why we chose Complete Basement Systems: Great reviews online, BBB rating was high, friendly and knowledgable office staff who took the time to make sure they were a good fit for us, an amazing sales person (Tim B), and they expertise to get things done. I'll tell you what I told Tim: When the temperature drops again, I'll be praying extra blessings for everyone at Complete Basement Systems!
April and Shawn K. of Delano, MN
Monday, February 23rd