Testimonials for Quality 1st Basement Systems

In one word, reliable!  I saw an advertisement for Quality 1st Basements in my church bulletin. Since I'm in Yonkers and they're all the way over in New Jersey, I figured they must be the experts for the whole area and I gave them a call. Honestly, I was desperate for a way to keep water out of my basement garage. I'd had multiple other companies talk to me about easy solutions, cheap solutions, quick solutions, concrete solutions, outdoor French drain solutions, and so on, but this was the only company that talked about their indoor drainage system with three sump-pumps, including one with a battery backup, to pump the water out of the house. I was impressed by the gentleman's knowledge and explanation. He even gave me a whole book to read on the subject. He was incredible and I was convinced to hire them without shopping around for a better price. It seemed reasonable. I might even have paid more. He knew what he was talking about. He knew what I needed. His company specialized in my problem. Up to this point, I had become best friends with my shop vac because I could count on water in my garage every time it rained. I'm talking about three to four inches of water immediately accumulating. Despite trying all kinds of interim solutions, the problem persisted. It got to the point that I was afraid to leave my house. I couldn't go on vacation. if I had to be away, I would have someone stop by to take a look and tell them where my shop vac was stored. It was the gentleman from Quality 1st Basements who explained to me it didn't matter what I did, the water table was the source of the problem and that would not change. Water would get in and his solution would get the water out. They sent over a fleet of men, about six guys. These guys worked like devils for about three or four hours digging a trench all along the perimeter of the garage and topping it with grates. The grates are level with the floor so I can still drive my car in. They installed three sump pumps to push the water up the wall, outside to the yard, and into the front lawn. When they were done, I was able to run water from a hose into the garage and watch the system work. It's extremely quiet, so I can't hear it, but as long as the green light is blinking and there isn't any water in my garage, I know for a fact it is working. I even find the cover of the pipe outside pushed off from time to time which shows me the force of the water gushing out of the garage. I am beyond thrilled to finally have this problem resolved. It's been about two years since it was originally installed but I knew after the first rainstorm that it was a perfect solution. Thanks to Quality 1st Basements I finally have peace of mind in my own home. Now I can reclaim that space as usable, not worried that at any moment it will be flooded. My shop vac is still my best friend because it got me through all those years but now I only use it for dry vacuuming.

Extremely professional from the sales team to the installation team. Neat and clean. I would recommend using them.

The team that did the repairs was prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

Randy came out after we saw a leak from waterproofing installed by the same company two ok the earlier. There were a few issues that weren’t handled the first time, but to be honest, we had a downpour when they were installing the waterproofing. Randy extended the pipe for one of the existing sump pumps and gave it a new battery while concreting aground areas that weren’t reinforced. He was super helpful and I hope if there’s ever a problem down the line, Randy comes back out.

The serviceman was very professional and yet didn't mind as my two young boys sat and watched and talked to him.

Very good in presentation and listened to our needs  

We were very impressed from the beginning.  All of our questions and concerns were answered.  The servicemen were  professional got right to work and informed us of what they were doing every step of the way.  Also we were treated with complete respect when we called and had a question.

I am writing on the behalf of the Wyndmoor at Woodbridge Condominium Association located in Woodbridge, NJ. Quality 1st Basement Systems has been waterproofing our basements since 1994.  Our community has 404 units and, over time, the basements have started to leak.  Each time a basement waterproofing issue arises, we have hired Quality 1st Basement Systems to correct the problem.  We had hired other companies before them, but Quality 1st was the only company able to handle the iron problem we have on the property.  Quality 1st Basement Systems also advised us to have a routine maintenance done to ensure that we do not have further problems.  In addition, Quality 1st Basement Systems has been hired for structural repairs.  The Board of Trustees and I highly Recommend Quality 1st Basement Systems for any waterproofing issues.  Our Association has used them for years and has not had any problems.  If you would like to see any of their work that they have done here, please contact them and make an appointmentSincerely yours

Dear Ken    Just wanted to let you know that my basement job is complete and I am very happy with the quality of work that was performed.  As you remembered, we had a very small water problem, but the suggestions you made as far as extend of the work and level of products needed (pumps,drains,etc.) were right on target.  We have had no problems since and now have the basement usable and not just "a room downstairs".    Your estimate was way below the competitors and I am very happy that I had you and your company recommended to me.    I will be letting anyone I know that was water problem in their basement all about your company specifically you as a sales representative.  Here's to a dry Spring!Thanks again.

We have the utmost respect for your company, i would highly recommend your firm.  Office staff was easy to talk to regarding my financing, which was a breeze to do, right to the point.  Mike is a wonderful salesmen, presentation was well presented and your workers were very pleasant and neat, would never know they came in my home.  My husband and I are very pleased thank you Quality 1st once again.

Dug a trench around perimeter of entire basement. Removed all debris. Installed a drain around entire perimeter of basement and sealed it with cement. Patched any/all cracks. Installed and sealed sump-pump, dehumidifier, outdoor drainage system. Installed a water-proof wall barrier and raised waterproof flooring. They cleaned up everything, showed up on time and finished the job on time! I love them! It was a worry free experience for me. The noise from the jack-hammer was very minimal, they cleaned up everything and took all the garbage with them. I had a wonderful experience. Very professional. I highly recommend them.

The installation crew was very polite and neat! Ken Peare was very confident and thorough and now our basement is always dry at our present location!

The reason I hired Quality 1st to waterproof my basement was their professional presentation and able to easily schedule the installation.  I was very happy with the work done it was clean and efficient