Testimonials for Adirondack Basement Systems

- How satisfied are you with the installation we completed for you?      Initial observation- very impressed & satisfied; will monitor 2 pits. Have scheduled quarterly maintenance because of abundance of iron present - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very satisfied with knowledge and attitude - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Website - Overall, what were the top two reasons you chose us over another company?      Knowledge and professionalism  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

"I thought it was very important to say that Mike Coonradt is an excellent representation of your company.  He is polite, respectful, and VERY informative."

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

"Your company has some great employees I'm sure your proud of that.  I am impressed with you making my concrete level again.  Thank you!"

Michael C. - has been to our home many times and has always done a great job. He is effective, professional, courteous, on time, always leaves the work area clean.

Chris, it appears we are all set with the insulation inspection for my basement.  I want to thank you for all your help working with the building department.  The above and beyond is what sets small businesses like Adirondack Basement Systems apart from the competition.  I will definitely recommend your company to anyone I know needing basement work done.   Regards, Eric P.

Good response from the initial call, thru the estimate and the install date.  Scheduled an appointment for estimate with in days.  Estimator spent over an hour measuring and assessing what was required to fix the un-level decking, then spent another hour going over what the job would involve and the cost..  Install day was about 3 weeks out. Unfortunately, the crew had equipment problems which were relayed to us the afternoon before the job. Crew showed up in late afternoon on the day of install but were unable to complete the job during the time we were home and prior to us going on vacation. Crew completed job while we were gone. Had great explanation of what was involved. Crew did a great job of doing the joints of the slabs and matching the deck color at the injection points.  Minor issues with the lawn and surrounding concrete that had to be dealt with due to improved sloping of deck. Crew followed our requests to remove brick pavers as needed and leave pavers uninstalled so that owners could level those to match new grading.  The advertising brochure showed a new process for lifting uneven pavement and even had that for pool decking which is what I needed.

"Mike C. did a great job, we always hear good reports from people about Adirondack Basement Systems."

"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"

- What did you think of our service technician?      Very good and informative - Did our service technician explain the service to you?      Yes - Is there something we could do differently for future service?      No - What are your thoughts on our office team?      Very professional - What have you done in the basement after the initial installation?      Painted and patched some small cracks - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very good, helpful - Did our service technician explain the service to you?      Yes he did and then some - Is there anything we could do differently for future service?      Not at this time- Thanks! - What are your thoughts on our office team?      Just fine and very nice to talk with! - What have you done in the basement after the initial installation?      Not too much at this time, but will sometime soon - Would you recommend our company to others?      Absolutely!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Very - What did you think of our installation crew?      Polite, pleasant, respectful of our home, clean - What are your thoughts on your Design Specialist and the presentation?      Very thorough- answered all of our questions - Was our office team efficient and knowledgeable?      Extremely efficient and polite - Overall, what were the top two reasons you chose us over another company?      Product and price - Any additional comments?      Tim was very thorough in his description of the products and how home needed to be prepped. Installer (sorry I forgot his name) was meticulous and respectful of my home and garden- suggested that a flower be moved rather than disregarding it. Thanks very much- my dad and neighbors were also impressed!

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!

The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall. We look forward to the next major downpour so we can see the system in action. Thanks again for the professional job.